Forward Deployed Engineer, IT & AI

Join Mindflow, an enterprise Agentic AI automation platform, as a Forward Deployed Engineer focused on IT & AI. In this role, you will work directly with enterprise IT teams to design automation architecture, build solutions, and help move them into production. You will have a high-impact role combining engineering, consulting, and customer ownership, with direct exposure to complex enterprise IT and cloud environments.

Missions

• Lead technical discovery with ITOps, ITSM, infrastructure, cloud, DevOps, platform engineering and service desk teams.
• Design end-to-end automations and AI agents across ITSM, observability, cloud, identity, endpoint management, collaboration and infrastructure tools.
• Build and validate integrations, workflows and production-ready solutions using APIs, JSON and scripting.

Profil recherché

You combine strong technical depth with the ability to build trust with both practitioners and senior stakeholders.

MUST-HAVE

• 5+ years in IT engineering, cloud or infrastructure engineering, solutions engineering, technical consulting, professional services or a comparable hands-on role.
• Practical knowledge of one or more domains such as ITOps, ITSM, cloud operations, DevOps, observability, identity, endpoint management, infrastructure or service management.
• Strong experience with APIs, JSON and scripting, and the ability to troubleshoot integrations in complex environments.
• A pragmatic problem-solving mindset: you can break down an ambiguous process and turn it into a robust automated solution.
• Clear communication skills with technical and non-technical audiences.
• Professional fluency in both French and English.

NICE-TO-HAVE

• Experience deploying automation platforms, integration platforms or AI-enabled IT solutions.
• Familiarity with LLMs, agentic systems, prompt engineering or AIOps.
• Experience with enterprise governance, architecture standards and regulated environments.
• Personal projects or technical content demonstrating curiosity and a builder mindset.

If the mission excites you but you do not match every point, we still encourage you to apply.