L2 Support Engineer
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Location
In office (Colombo)
Employment
Full-Time
First seen by Alion on Nov 12, 2026.
Overview
Company
Impact
Profile match
Miwayz is Sri Lanka's next-generation ride-hailing platform. Book bikes, tuk-tuks, cars and vans in seconds - fast, safe and reliable, with food delivery and more on the way.
Keep every ride running, 24/7. Join Miwayz to monitor our production platform, resolve escalated incidents and find root causes fast.
What you’ll do:
- Monitor systems, respond to alerts and resolve incidents
- Investigate issues across apps, APIs, databases and infrastructure
- Support releases and join the on-call rotation
What you bring:
- 2–4+ years in L2 application or technical support
- Linux, PostgreSQL, Kubernetes and Grafana experience
- Familiarity with Azure cloud
- Kafka or ITIL knowledge is an advantage
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