Internship Sales Intern

Want hands-on sales experience where your work actually matters? Join working with us at MM Century, a Malaysian professional services team that helps small and mid-sized companies improve operations and strengthen client relationships. We focus on practical results, clear communication, and steady learning so you can gain real market experience.

As a Sales Intern you will build and scale parts of our lead pipeline, help craft outreach that turns contacts into conversations, and support the sales process from first touch to handoff. This is a chance to create repeatable sales routines and learn commercial skills alongside our sales team.

Your Growth & Impact

• Build practical sales skills through guided outreach, call practice, and real client conversations. Get feedback every week.
• Sharpen your commercial judgement by qualifying leads and tracking conversion metrics. Learn what moves a prospect forward.
• Expand your network inside Malaysia's SME space and connect with experienced sales mentors.
• Develop a portfolio of measurable results you can show future employers or university programmes.
• Own small campaigns from planning to reporting to practice end-to-end sales cycles under supervision.

Requirements

Responsibilities

Sales Outreach & Pipeline

• Prospect new leads via phone, email, and LinkedIn to build a reliable pipeline.
• Qualify inbound and outbound leads using clear criteria and update lead status in the CRM.
• Help draft and test outreach messages to improve response and meeting rates.
• Schedule meetings and smoothly hand off warm prospects to senior sales staff.

Customer Engagement & Support

• Conduct initial discovery calls to capture client needs and record useful notes.
• Prepare clear follow-up emails and simple proposal templates for review.
• Handle routine client questions and escalate product or pricing queries to the sales lead.

Reporting & Teamwork

• Maintain CRM records, log activities, and prepare weekly pipeline summaries for the team.
• Track basic sales metrics such as contact rate and meeting conversion for review.
• Attend stand-ups and collaborate with marketing and operations on lead feedback.

Requirements

Qualifications & Experience

• Currently enrolled in or recently completed a diploma or degree, ideally in Business, Marketing, or a related field.
• No prior full-time experience required; internships or part-time sales or customer service roles are a plus.
• Available to commit to a 3 to 6 month internship, either part-time or full-time as agreed.

Hard Skills & Knowledge

• Basic familiarity with CRM platforms such as HubSpot or Salesforce, or a strong willingness to learn.
• Comfortable using Microsoft Excel or Google Sheets for tracking and simple reporting.
• Good telephone and email etiquette and experience or willingness to practise social selling on LinkedIn.

Soft Skills & Qualities

• Clear verbal and written communication in English and Bahasa Malaysia.
• Curiosity and an eagerness to ask questions and learn from feedback.
• Reliability, punctuality, and a positive attitude when interacting with clients and teammates.
• Ability to manage follow-up tasks and a small list of leads independently.

Skills

Sales Prospecting, Cold Calling, Customer Service, CRM (HubSpot or Salesforce), Microsoft Excel, Lead Qualification, Presentation, Email Outreach, Social Selling, Reporting & Data Entry