Content Adaptation Manager (Japanese Speaker)

This is a temporary contractor opportunity at Novartis

Novartis touches the lives of a tenth of the world’s population. Every role here, regardless of contract type, makes an impact on human life!

This role is offered through Magnit Global, who, if selected, will be your employer. If your services are retained, you will be assigned to provide services to Novartis as the end client. This is not an offer of employment with Novartis. If you are selected for this Temporary/External opportunity, you will not be an employee of Novartis and will not be eligible for any Novartis employee benefits or incentives.

Ready to work with/through Magnit at Novartis? Please read on…

Position Purpose:

Novartis’ ambition is to be a recognized leader in customer experience and engagement. The CE&E IMI team aims to design and deliver intentional, impactful customer experiences for HCPs and patients through integrated engagements and solutions. This role is part of the Customer Experience, Content & Partnerships Excellence team of the CE&E, IMI organization - a team of innovative, passionate talent focused on designing and deploying personalized and outcome-oriented customer experiences grounded in deep insights and human-centered design. The Content Adaptation Manager role will work closely with Agency of choice to deliver quality creative adaptations of centrally created content (driven by CX Strategy& Design team) based on a clear input coming from CX Engagement & Channels team members who will work with countries on Engagement Plan per brand. The Content Adaptation Manager will be also in charge of a process on the line between CX Engagement & Channel Team and Content Hub Production team, making sure the briefs are received, uploaded to Fuse and managed with clear understanding on the localization ask.

Major Accountabilities:

• Work with Cx Engagement & Activation Director and Agency to understand a customer journey and content plan to work with Agency on creative adaptation of centrally delivered assets - this can mean existing content adaptation or/and creation of channel specific content from scratch based on Cx Strategy & Design Master Asset story.
• Brief Content Hub Production Team on content production and manage the rounds of changes with Asset Owner
• Support adaptation of above market content to local label requirements to ensure content is compliant and ready for execution in markets
• Support content tracking management and demand forecasting and prioritization process with Content Hub to ensure timely executions
• Work together with Content Hub and Cx Activation Director to agree on engagement plan delivery via localization

Requirements:

• Firm understanding of the regulatory environment in marketing to HCPs
• Experience as brand manager in pharmaceutical company
• Demonstrated strong skills in oral and written communication, project management
• Highly collaborative, ability to interact and partner with Agencies of choice
• Able to manage multiple and complex processes at the same time
• Embraces a collaborative approach; thrives working closely with stakeholders to make sure their needs are addressed and delivered on time
• Able to manage a complexity, tasks, and interdependencies within timelines
• Well organized & proactive to make sure things progress according to the plan
• Highly collaborative, ability to interact and partner with Agencies of choice
• Fluent English

Workload: 35 hours/week

Role type: Hybrid

Required start date: December 2026

Contract: 12 months

Payroll: Inside IR35 (PAYE)

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

Accommodation:

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Magnit at [email protected].