Salary
≈ $17k – $35k per year (Estimated)
Location
Hybrid (Belgrade, Serbia)
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 21, 2026. First seen by Alion on Oct 21, 2026. Mplus Group scores B on the Alion truth index.
Overview
Company
Impact
Profile match
Mplus Group is a business services company in Serbia that provides multilingual customer support, service desk, network support and business operations outsourcing for clients in several countries. Its postings cover Bulgarian and English language customer experience roles, service desk and network support agents, digital transformation project management and German and English language business analysts. The company is headquartered in Belgrade, Serbia.
We are looking for an Implementation Coordinator to join our team!
If you are proud of your organizational and people skills and is it easy for you to communicate in English, take a closer look at the m ain duties:
- Management of installation activities, products and services procured by the customer, and third-party products and services for customers
- The provision of services such as equipment upgrades, redeployment, and site preparation services
- Creating Service requests
- Analyzing and reviewing works and adding jobs to the main schedule
- When inputting the job into the schedule ensure the scope of work is accurate and more detailed if possible
- Capturing Main contractor information and adding to the schedule
- Sanity checking site-specific documentation and SOW to ensure no discrepancies or omissions
- Ensuring all relevant details are received for jobs that require it, relevant passes, HW deliveries, etc
- Ensuring all ad hoc jobs are added to the schedule
- Production of Weekly / monthly project Reports if required (mainly consists of install data - number of installs, number of stores, types of installs)
- Liaising with all relevant teams involved in project delivery to ensure all steps are in place for smooth delivery
- Participating in weekly governance calls
- Reporting trends/issues, identifying and highlighting project risks
- Liaising with 3rd parties as relevant to engage work requests and procure critical site information
- Preparing correspondence letters, emails, etc. and assisting in the preparation of presentation
What we expect from you:
- High School Diploma
- Advanced knowledge of English language
- Experience in similar jobs would be a plus
- Computer skills (especially knowledge of Microsoft Outlook and Excel)
What you will get from us:
- Daily shifts (10h-18h)
- Hybrid model of work
- Opportunity to develop skills through paid training
- Work in a large, international team
- Work in modernly equipped offices located in the heart of the business centre in New Belgrade
- Advancement opportunities/Career development
- Possibility of conversion to a contract with a client with all of the benefits included
If you want to give yourself a try in the new role, apply with your CV in Englishand join us!
Only shortlisted candidates will be contacted. Good luck!
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