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Salary
$23k – $51k per year (Estimated)
Location
In office (Thailand)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
MSX International (MSXI) is a global provider of technology-enabled business process outsourcing (BPO) solutions tailored exclusively for the automotive and mobility industries. Headquartered in Detroit, Michigan, the company operates in over 80 countries, helping major vehicle manufacturers and dealership networks optimize sales performance, warranty management, and aftersales operations. By combining deep domain expertise with artificial intelligence and advanced data analytics, MSXI enables mobility brands to improve repair efficiency, lower operational costs, and enhance customer retention.

MSX is a dedicated partner to leading automotive brands and mobility companies around the world and we are always looking for new talent to join our global team. We are passionate about supporting our clients, and we believe anyone with a passion for the mobility industry can build an exciting career at MSX.

Working pattern and location:

  • Start date: As soon as possible
  • Employment Type: Full-time employee
  • Work Location: On-site in Bang Kradi, Pathum Thani
  • Working hours: Mon-Friday (8:30 - 17:30)

About the Role

We are looking for a proactive and detail-oriented Training Supervisor to lead daily training operations, drive training planning through data analysis, and ensure accurate training records and reporting in TMSI.

This role works closely with internal and external stakeholders, Trainers/Coaches, and dealer partners to ensure high-quality training execution quality and clear performance visibility. for one of our key clients in the Automotive industry.

Key Roles and Responsibilities:

  • Manage daily training administration, including training registration, attendance records, training room preparation, and participant coordination.
  • Act as the primary administrative contact for dealers, trainers, client's National Sales Company (NSC), and the Training Center team.
  • Administer TMS-I, including user access, training registration, data maintenance, WBT/online learning assignments, PDPA consent management, and system compliance with cleint's standards.
  • Manage training schedules and calendar administration in line with trainer availability, facility capacity, and training KPIs (sessions, Training Manday (TMD)).
  • Coordinate administrative arrangements for external training venues and special training events as required.
  • Update and verify training records in TMS-I post-training; generate training performance reports and export data for business use.
  • Support monthly or quarterly training performance updates for dealers and internal stakeholders.

Who We're Looking For:

This opportunity is ideal for candidates with the following qualifications and experience:

Eligibility

  • Thailand permanent work rights only
  • Willing to travel when required

Education

  • Bachelor's degree in Business Management/ Communication or any related field

Experiences:

  • 3-5 years of work experience in training environment
  • Minimum 3 years of working experience at Supervisor or Team-leader level.
  • Strong data-analysis and reporting skills.
  • Comfortable working with training systems (experience with TMSI is an advantage).

Technical Skills:

  • Proficient in Microsoft Office (Excel, PowerPoint, Outlook)

Personal Attributes / Competencies:

  • Excellent communication and stakeholder-management skills.
  • Proactive, detail-oriented, and team-oriented mindset
  • Strong focus on data accuracy and compliance.
  • Ability to work effectively in a multicultural environment;
  • Strong team player skills
  • Service-minded, initiative-driven, and creative.

Language Skills:

  • Good command of spoken and written in English

How to Apply

If you're interested in exploring this opportunity, please share the following at your earliest convenience:

  • Updated resume (in English)
  • Recent Photo
  • Contact information
  • Expected salary
  • Notice period

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.

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