Head of Data

Mulberry is looking for an experienced Head of Data to establish and lead our enterprise data capability.

This is a pivotal new role with the opportunity to shape how data is architected, governed, managed and used across Mulberry. You will define our data operating model, establish clear ownership and governance, build a cross-functional data community and create the foundations for trusted, accessible and valuable data across the business.

Working closely with senior business leaders and Technology, you will act as the single point of accountability for Data Enablement across Mulberry, ensuring our approach is driven by business priorities and delivers measurable value.

Alongside establishing the organisational capability, you will help shape Mulberry’s future technology data capability. This could involve evolving our existing Google Cloud Platform / BigQuery environment or moving towards an alternative solution. The role will ensure that our business needs, operating model and long-term ambitions inform those choices.

What you’ll be responsible for

• Define and implement Mulberry’s enterprise Data strategy and operating model, including ownership, governance, stewardship and decision rights.
• Establish a pragmatic Data Governance framework, covering definitions, quality, lineage, metadata, standards and accountability.
• Create and lead a cross-functional Data Community, establishing Data Owners and Data Stewards across key business areas and equipping them with the guidance, training and practical tools needed to fulfil their responsibilities.
• Act as the enterprise point of accountability for Data Enablement, bringing together business and Technology priorities.
• Lead the business direction of our Data Foundations programme and help transition it into a sustainable, long-term capability.
• Establish common definitions, authoritative data sources and trusted enterprise measures, reducing multiple versions of the truth and manual reconciliation.
• Work with Technology to define the business requirements and guiding principles for our future data architecture and platform.
• Develop a prioritised Data roadmap focused on delivering tangible commercial and operational value.
• Build data literacy and enable greater, appropriately governed self-service across the organisation.
• Create the foundations required for future analytics, automation and AI opportunities.
• Work with relevant Legal and Technology stakeholders to embed appropriate data classification, access, retention and lifecycle controls, with clear ownership of data risks and remediation.

About you

You’ll combine strong Data expertise with commercial judgement and the ability to lead enterprise-wide change.

We’re looking for someone who has:

• Significant experience in Data leadership, Data Governance, Data Management or enterprise Data transformation.
• Experience building or materially evolving a Data operating model, rather than simply managing an established function.
• Strong knowledge of Data Governance, ownership, stewardship, quality, lineage and metadata.
• Experience establishing accountability across multiple business functions and building the internal and external capabilities needed to deliver data outcomes.
• A strong commercial mindset, with the ability to translate business challenges into clear Data priorities and outcomes.
• The confidence to influence senior leaders and constructively challenge both business and technical stakeholders.
• Sufficient understanding of modern cloud Data platforms to help shape technology decisions without needing to be the technical architect.
• Experience developing Data strategies and investment roadmaps.
• Clear, engaging communication skills and the ability to make Data understandable to non-technical audiences.
• Knowledge of GCP, BigQuery or comparable cloud data platforms.

Experience within retail, luxury, consumer goods or manufacturing would be advantageous.

What success looks like

Within your first year, you will have established:

• A clear and functioning enterprise Data operating model.
• Active Data Owners and Data Stewards across priority areas.
• A strong cross-functional Data Community.
• Common definitions and governance for critical enterprise data and KPIs.
• Improved visibility of Data quality, lineage, ownership and risk.
• A prioritised Data roadmap linked to measurable business outcomes.
• A clear future technology Data capability and supporting organisational model.
• Greater trust in and use of Data for decision-making across Mulberry.

Why this role matters

This is not a traditional reporting, BI or technical Data role. It is an opportunity to build an enterprise capability from the ground up.

Data is increasingly critical to how Mulberry makes commercial and operational decisions, and to how we develop our future technology and AI capabilities. The Head of Data will play a central role in creating the ownership, governance, capability and culture needed to unlock that opportunity.

Culture

• Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
• Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
• Act as an ambassador for Mulberry and communicate positively about the brand.

Sustainability

• As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
• Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.

What we can do for you

As well as the opportunity to play an important role in Mulberry’s future, you’ll have access to a range of benefits, including:

• Competitive salary
• Generous staff discount and access to staff sales
• Your birthday off
• Pension contributions and life assurance
• Learning and development opportunities
• Two paid volunteering days per year
• Access to Help@Hand wellbeing support, including remote GP appointments, mental health support, physiotherapy, personal training and retail discounts