Quality Engineer

About Us

Multimatic is a global enterprise supplying engineered components, systems and services to the automotive industry. The company’s success has been fueled by its ability to attract and motivate a team of highly skilled and passionate individuals who want to make a difference. With expanding facilities around the world, including in Canada, the US, the UK, Germany, Mexico, Japan and China, there is always room in Multimatic’s growing team for people who share a dedication to technical excellence, quality and enthusiasm.

Scope of Position:

The Quality Engineer is responsible for ensuring the consistent production of high-quality products within the automotive assembly environment. This role focuses on developing, implementing, and maintaining quality systems, standards, and processes for new ,existing and service programs. Establish initial quality parameters and ensure quality is maintained throughout the product lifecycle. Provide timely customer support, respond promptly to quality concerns, and drive effective problem resolution. The Quality Engineer plays a critical role in driving continuous improvement, reducing defects, and supporting overall operational efficiency and customer satisfaction.

Key Responsibilities and Authorities:

• Actively participate in Advanced Product Quality Planning (APQP) activities, including drawing and design reviews, to ensure feasibility and alignment with customer requirements.
• Support program reviews and cross-functional meetings to confirm readiness for launch and ongoing compliance with customer specifications.
• Participate in Engineering Change Notice activities (ECN), ensuring timely updates to quality documentation, visual standards, and PPAP deliverables.
• Review dimensional reports (CMM), Measurement System Analysis (MSA), and Statistical Process Control (SPC) studies for new and existing programs; develop and track action plans to address gaps.
• Participate and support gauge design, validation, and approval activities, ensuring compliance with customer requirements for accuracy, timing, and GR&R.
• Coordinate and lead special studies and investigations related to customer complaints, internal defects, or process concerns, driving actions toward zero defects.
• Serve as a primary quality contact for customers, providing timely communication, updates, and issue resolution support.
• Authority to communicate with customers and suppliers.
• Participate in milestone and launch readiness reviews, ensuring quality deliverables are met on time.
• Prepare and support all aspects of customer PPAP, including quality documentation, capability studies, and validation requirements.
• Ensure all products (manufactured and purchased) meet current engineering levels, specifications, and customer requirements.
• Support supplier PPAP submissions in accordance with customer and internal requirements.
• Develop, implement, and maintain Control Plans (prototype, pre-launch, and production) and obtain customer approvals.
• Support cross-functional development of DFMEA, PFMEA, process flow diagrams, and standardized work instructions.
• Lead root cause analysis (e.g., 8D, 5 Why, Fishbone) for internal and external quality issues; implement and verify corrective and preventive actions.
• Generate and present customer-specific quality reports, ensuring transparency and timely escalation of issues.
• Lead and participate in deviation/non-conformance (DMN) processes, including containment, disposition, and follow-up.
• Conduct layered process audits (LPA) and ensure timely closure of non-conformances.
• Disposition non-conforming material and drive continuous improvement through cross-functional team (CFT) engagement.
• Support warranty analysis and field return investigations, ensuring lessons learned are implemented into production.
• Participate in operator training for new programs, ensuring understanding of quality standards and inspection requirements.
• Support product validation testing and the development/implementation of error-proofing (poka-yoke) solutions.
• Develop and maintain plant visual standards, including boundary samples.
• Promote and support continuous improvement initiatives, including Kaizen and plant-level improvement programs.
• Ensure compliance with IATF 16949 and ISO 14001 requirements.
• Support internal and external audits (customer, registrar, and layered audits) and ensure corrective actions are effectively implemented.
• Maintain accurate quality records and documentation in alignment with traceability and retention requirements.
• Drive a culture of quality, accountability, and continuous improvement across operations.

Work Environment:

• 50% Office, 50% Manufacturing floor environment

• Occasional travel to customer or sister plant locations and possibly suppliers

• Must be able to wear appropriate PPE and work in a production setting

• undefined

Basic Requirements and Competencies:

• Canadian-issued or recognized for equivalency University Degree or College Diploma in Industrial, Mechanical , or Quality Engineering
• Certified Quality Engineer (CQE) would be an asset.
• Three to Five years of working experience in a related field or discipline
• Self-motivated, able to make sound judgments and work independently towards successful task completion
• Well organized, detail oriented and able to independently plan day-to-day and future work activities
• Hands-on job style, being involved and helping fellow Multimatic team members investigate and resolve issues
• Ability to read drawings and specifications, understand GD&T, research requirements for clarity and correctness
• Shall be responsible for ensuring equipment and processes meet regulatory and corporate Health and Safety, ergonomic, and environmental requirements
• Good technical report writing abilities, excellent understanding of email writing/audience etiquette
• Excellent problem-solving techniques and methods, ability to collect and analyze data, document open issues, prepare action plans and follow up through to completion
• Ability to manage tasks in fast fast-paced, dynamic, timing-critical work environment while being a team player within the department and division
• Excellent communication skills, ability to read, write, and speak English fluently
• Computer literacy and a sound knowledge of MS Office applications and Outlook.
• Ability to successfully interact with all levels of employees in a multicultural environment.

This job posting is for an existing vacancy. The total cash compensation range for this position is expected to be:

To learn more about Multimatic, check out our youtube channel - https://www.youtube.com/watch?v=psOjJIh3t90

If you are interested in this position, apply by sending us your cover letter and resume.

We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.

As part of our commitment to ensuring our employment practices are fair, accessible, and inclusive of persons with disabilities, recruitment-related accommodations for disabilities, are available upon request throughout the recruitment and assessment process for applicants with disabilities.