Logistics Freight Auditor (Temporary)

New Era Cap, LLC. is an international lifestyle brand headquartered in Buffalo, NY with an authentic sports heritage that dates back over 100 years. Best known for being the official on-field cap for MLB, official sideline cap for NFL, and official on-court cap for NBA, New Era Cap is the brand of choice not only for its headwear collection, but also for its accessories and apparel lines for men, women and youth. The brand is worn as a symbol of self-expression by athletes, artists and some of the most interesting people around the globe. New Era Cap encourages people to truly express their personal style and individuality through its products.

Since 1920, this family-owned business has hired employees who are masters of their craft. We are innovators, architects of culture, experts, and forward thinkers. We demand excellence because we pride ourselves on the quality of our products and the authenticity of our brand.

Interested in working with us? Check out this exciting opportunity at New Era Cap’s Headquarters (HQ) building located in downtown Buffalo, NY. This role is 100% on-site, encouraging employees to collaborate and connect in person five days a week. HQ offers an inviting atmosphere, complete with an on-site café, fitness center, and Flagship store.

Apply to join New Era's team!

The Logistics Freight Auditor (full-time, temporary) is responsible for the secondary audit, validation, and analysis of New Era's freight invoices and spend across Parcel, LTL, Truckload, and Freight Forwarder accounts after invoices have been processed through our initial Freight Auditing Company. This role safeguards freight spends by confirming charges align with contracted rates, approved services, and shipment activity, and by recovering overbillings. The role also serves as New Era's freight analytics resource, turning audit and shipment data into dashboards, KPIs, and cost insights that drive mode and carrier optimization, reduce avoidable accessorial charges, and support budgeting and rate negotiations. Partnering closely with Transportation, Finance, Accounts Payable, Distribution, and our 3PL and carrier partners, the Freight Auditor delivers accurate cost visibility and supports continuous improvement of New Era's freight audit controls. This is estimated to be a six month temporary position with the following hours: Monday through Friday, 8:30am to 5:00pm.

The Logistics & Distribution team oversees four functional groups within New Era: Logistics, Distribution, Logistics Integration, and Trade Compliance. This team is responsible for managing all product movement from the time it leaves the factory until the time it is delivered to the end customer.

Responsibilities

• Perform secondary (post-audit) review of freight invoices after initial processing and audit by New Era's primary Freight Auditing Company, across Parcel, LTL, Truckload (TL/FTL), and Freight Forwarder accounts
• Validate invoiced charges against contracted rates, tariffs, fuel surcharge tables, accessorial schedules, minimum charges, and approved service levels for each carrier and provider
• Audit mode-specific charges, including parcel address corrections, dimensional weight, and service guarantee failures; LTL freight class, NMFC, and reweigh/reclass inspections; TL detention, layover, stop-off, and TONU (truck ordered not used) charges; and Freight Forwarder origin/destination, demurrage, detention, chassis, and per diem fees
• Identify, document, and dispute billing discrepancies, duplicate billings, and overcharges with carriers, forwarders, and the Freight Auditing Company; track disputes and recoveries through resolution
• Serve as New Era's primary point of contact with the Freight Auditing Company on audit exceptions, invoice holds, rejected invoices, and audit rule/rate-table updates to strengthen first-pass audit accuracy
• Verify that carrier contracts, rate agreements, and accessorial schedules loaded into the Freight Auditing Company's platform and internal systems are current and accurate; escalate gaps to the Manager, Logistics Transportation
• Own freight data integrity by reconciling Freight Auditing Company audit and payment data to shipment data in SAP and the TMS. Confirming shipments are billed once and allocated to the correct cost center, channel (B2B/B2C), and GL code
• Build, maintain, and distribute freight analytics dashboards and reports (e.g., Power BI, Excel) covering freight spend, audited savings and recoveries, dispute aging, accessorial trends, and Freight Auditing Company audit performance
• Develop and track key freight KPIs, including cost per shipment, cost per unit, cost per pound, freight cost as a percentage of sales, accessorial spend as a percentage of total freight, and on-time performance by carrier and mode
• Analyze freight spend by mode, carrier, lane, channel (B2B/B2C), customer, and facility to identify cost drivers, trends, and opportunities for mode optimization, carrier mix changes, and shipment consolidation
• Perform root-cause analysis on avoidable accessorial and surcharge spend (e.g., address corrections, detention, reclasses) and partner with Distribution, 3PL partners, and Customer Relations to implement and measure corrective actions
• Model the financial impact of carrier General Rate Increases (GRIs), fuel surcharge changes, contract renewals, and proposed routing or mode changes; support carrier and forwarder rate reviews and bid events with historical shipment and invoice data
• Develop carrier and forwarder scorecards combining cost, billing accuracy, and service performance to support business reviews led by the Manager, Logistics Transportation
• Partner with Finance and Accounts Payable on freight accruals, budget versus actual variance analysis, month-end close, and freight spend forecasting
• Document and maintain freight audit and analytics SOPs, data definitions, and report logic; support continuous improvement of audit rules, controls, and reporting automation
• Maintain organized audit records and supporting documentation (BOLs, PODs, rate confirmations, invoices) in accordance with company record retention requirements
• Keep all sensitive matters confidential
• Other duties as assigned

Knowledge, Skills and Abilities

• Strong analytical and problem-solving skills with meticulous attention to detail and data accuracy
• Working knowledge of freight billing practices across Parcel, LTL, TL, and international (ocean/air) modes, including freight classification and accessorial charges
• Advanced Excel skills (XLOOKUP/VLOOKUP, pivot tables, Power Query, data reconciliation, and large dataset analysis)
• Experience building dashboards and reports in Power BI, Tableau, or similar BI tools; working knowledge of SQL or other data query tools preferred
• Experience extracting and analyzing data from SAP, TMS, and freight audit/payment platforms
• Ability to read and interpret carrier contracts, rate tables, tariffs, and fuel surcharge schedules, and model rate and cost scenarios
• Ability to translate complex data into clear, concise insights and recommendations for Supply Chain and Finance leadership
• Strong verbal and written communication skills with the ability to communicate effectively and professionally with carriers, audit partners, and internal teams
• Enthusiastic, proactive, and positive person who adapts to change with urgency and persistence
• Ability to manage multiple priorities and deadlines in a fast-paced, high-volume environment

Education and Experience

• Bachelor's degree in Supply Chain, Logistics, Business Analytics, Accounting, Finance, or a related field preferred; relevant job experience in lieu of degree will be considered
• Two (2) to four (4) years of experience in freight audit, freight analytics, transportation analysis, or logistics accounting
• Demonstrated experience analyzing freight spend and reporting KPIs across multiple transportation modes
• Experience working with a third-party Freight Auditing Company is strongly preferred
• Experience in a retail, apparel, or high-volume omnichannel (B2B/B2C) distribution environment preferred

Travel Requirement

• The location for this position is 100% on-site in Buffalo, NY
• 0% to 5%; domestic and/or global

The hourly range for this posted position is $20.00/hr to $25.00/hr and pertains to candidates located in Western New York.

New Era Cap, LLC’s casual work environment celebrates individuality and encourages employees to showcase their personal style. We pride ourselves on offering competitive compensation, a generous PTO policy, along with world-class benefits designed to promote health, financial stability, and personal growth.

As an employee, you'll enjoy a range of perks, including paid parking, exclusive discounts on apparel and headwear, and professional development opportunities right here on-site. We can't wait for you to experience all that our dynamic workplace has to offer!

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