Cloud Infrastructure Engineer

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,300 customers to provide better digital experiences to more than 18 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide.

We are seeking a curious and versatile Cloud Infrastructure Engineer with a strong track record of deploying, integrating, and troubleshooting complex virtualization and cloud environments. As part of our VDI Lab team, you will be responsible for building and evolving the environments that our product teams rely on - standing up new VDI platforms, thin client operating systems, and cloud desktop services, and researching how to integrate emerging technologies into our infrastructure.

Because the position is highly cross-functional, the ability to communicate complex technical concepts in a clear and pragmatic way is essential. You will work side by side with product and engineering teams, and your work will become the foundation on which our endpoint capabilities are built and validated across virtualization and cloud desktop platforms.

Responsibilities

• Build and evolve the virtualization environments our endpoint products run on, across the major VDI and cloud desktop platforms.
• Automate it end to end: infrastructure as code, provisioning and image pipelines, so any engineer can get a working desktop on demand.
• Keep it running across public cloud and on-prem - networking, identity, and monitoring.
• Evaluate and integrate emerging endpoint technologies, from proof of concept to supported platform.
• Work with product managers, engineering teams, and technology partners to unlock and validate new platform coverage.
• Be the person other teams come to when they need to understand how a virtualization platform behaves.

Must have

• BSc/BEng or master's in computer science, or equivalent experience
• 5+ years of professional cloud infrastructure experience
• Deep hands-on experience with at least one major VDI/EUC platform - Citrix CVAD, Omnissa Horizon, Microsoft AVD / Windows 365, or Amazon WorkSpaces - and willingness to learn the others
• Strong Windows Server and hybrid identity foundations (Active Directory, Entra ID)
• A bias toward automation - Terraform, Ansible, PowerShell, or whatever you've used to stop clicking through the same setup twice
• English proficiency.

Where you've built depth - we don't expect all of these; tell us which are yours

• Additional VDI platforms, brokers, or gateways (NetScaler/ADC, UAG)
• Hypervisor administration (vSphere/ESXi, Nutanix) and golden image lifecycle - build, optimization, patching, FSLogix
• Networking for virtual desktops - VLANs, firewalling, TLS, site-to-site VPN to AWS or Azure
• Cloud infrastructure on Azure or AWS, and CI/CD or image pipelines (GitHub Actions, Jenkins, Packer)
• Secure administration - RBAC, PIM, secrets management, vulnerability management
• Thin client and endpoint management - IGEL UMS, Dell Wyse Management Suite, Intune
• Synthetic testing / benchmarking - Login Enterprise (Login VSI) or similar

How you work

• You can explain a platform constraint to a product manager and a design trade-off to an engineer on the same day
• You're drawn to unfamiliar technology rather than wary of it - this role puts something new in front of you every quarter

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

IIf you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer:

• Permanent Contract and a competitive compensation package.
• Amazing centrally located offices near the Bernabeu Stadium.
• Private Health Insurance (Sanitas) and daily meal vouchers of 11 EUR will be entirely covered by us.
• Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding.
• Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 23 days of holidays we offer) plus 3 company-paid volunteer days.
• Up to 25 EUR per month for a gym subscription.
• Flexible compensation plan for childcare & public transportation.
• Reimbursement of up to 50% of the cost of English & Spanish classes.
• Fresh fruit, cookies, soft drinks and protein shakes at the offie.
• Regular company and team events like Pizza talks, Team Building activities, Christmas parties, hosting Meetups at the office and more!
• Bonuses for referring successful hires after three months of continuous employment.
• We offer a relocation package to people who are coming from another country.

Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.

The base salary for this role is €42,000 - €70,000 gross per year, with a total on-target earnings (OTE) range of €46,000 - €77,000 including an annual performance bonus. You'll also be part of our broader total rewards package - including benefits tailored to where you live and how you work best.

We set our pay ranges using objective criteria: the scope and level of the role, the skills it takes to do it well, and the relevant market data. Ranges are reviewed every year to remain competitive and fair. We're transparent about this because we think you deserve to know what you're working towards from day one. In accordance with the EU Pay Transparency Directive (2023/970), we publish salary ranges on every Nexthink role. We won't ask what you currently earn or your previous salary. What matters to us is what this role is worth and whether it works for you. Nexthinkers come from all kinds of backgrounds, and that's what makes us stronger. We welcome applications from everyone.