Network and System Architect (Travel Engineer)

NexusTek is anchored by a long-established core business that delivers unparalleled managed IT services to a wide range of clients. We are embarking on a new chapter, expanding our offerings with three strategic initiatives: Professional and managed services for hybrid cloud, cybersecurity, generative AI and data. Our ambition is to cultivate a premier service organization recognized nationally for its leadership in these areas.Our mission is to take away technology headaches allowing our clients to focus on their core business.

Working hours

Typical working hours are M-F 8am - 5pm local time, after hours as needed to accommodate the client.

They also participate in a rotating on-call schedule (holidays).

Location requirements

Central, US preferred.

Must be located within an hour of a major airport.

Travel requirements

At least 75% travel throughout much of the US by plane or driving depending on the distance.

Why this job is exciting

Our on-site Network and System Architect role offers a dynamic and impactful career for IT professionals seeking variety and hands-on experience. The position involves extensive travel, providing opportunities to work at multiple hotel/resort locations, each with unique IT infrastructure needs. You will engage in end-to-end project delivery, including system design, network provisioning, server setup, and deployment of hotel-specific applications like PMS, POS, and building management systems. This role is ideal for individuals passionate about technology, customer service, and the hospitality industry, offering a blend of technical challenges and the satisfaction of enhancing guest experiences through reliable IT solutions.

Who you are

You are passionate about technology, customer service, and the hospitality industry, offering a blend of technical challenges and the satisfaction of enhancing guest experiences through reliable IT solutions. You are reliable, savvy with logistics and have strong time management skills, being able to manage multiple projects efficiently to meet deadlines.

You know how to:

• Microsoft Server & Desktop Environments: Proficiency in Windows Server (2012-2022) and Windows 10/11, including Active Directory, Group Policy Objects (GPOs), and DNS/DHCP management.
• Networking Expertise: Experience with Layer 2/3 networking, VLANs, TCP/IP, routing, and firewall configurations. Familiarity with HP or Cisco switches and wireless access points (WAPs).
• Cloud & Virtualization: Hands-on experience with Microsoft 365, Azure Active Directory, Intune, and VMware/Hyper-V virtualization platforms.
• Hotel Systems Integration: Knowledge of Property Management Systems (PMS) like Opera, Point of Sale (POS) systems, IPTV, telephony (PABX), and key card systems. setupmyhotel.com
• Security & Compliance: Understanding ofPCI DSS standards, endpoint security tools (RMM, MDR), and antivirus solutions.
• Backup & Disaster Recovery: Experience with backup solutions such as Datto, Veeam, or similar, and familiarity with disaster recovery planning and execution.
• Technical Documentation: Ability to create detailed network diagrams, system configurations, and standard operating procedures using tools like Microsoft Visio.
• Telephony & Unified Communications: Experience with VoIP systems, including configuration and troubleshooting of VLANs, QoS, and SIP protocols.
• Hardware & Peripheral Support: Proficiency in setting up and maintaining hardware such as servers, workstations, printers, UPS units, and IP KVM switches.
• Certifications & Training: Relevant certifications like CompTIA A+, Network+, Microsoft Certified Solutions Associate (MCSA), Cisco Certified Network Associate (CCNA), or ITIL Foundations are highly desirable.

Pay and Benefits:

This is a full-time position located in the United States and performed on-site with travel.

Estimated Starting Salary/Wage Range: $80,000.00+ annually, less applicable withholdings and deductions, paid on a semi-monthly basis (The actual salary offered may vary based on relevant factors as determined in the Company’s discretion, which may include experience, qualifications, tenure [for existing employees] skill set, availability of qualified candidates, geographic location, certifications held, and other criteria deemed pertinent to the particular role. Note that the majority of individuals in the position will fall in the low to mid-level of this scale; the upper end of this pay scale is offered only in exceptional circumstances and/or for unusually qualified candidates.)

In addition to legally-required benefits, NexusTek offers a generous benefit package to eligible full-time employees, which currently includes the following:

• Four weeks of annual accrued PTO
• Seven paid national holidays
• Medical, dental, vision options
• Company-paid life insurance, short and long-term disability
• Voluntary benefits such as critical illness and accident
• Voluntary Legal Shield and identity theft protection
• Discretionary annual 401k match plan
• Generous employee referral bonus plan
• Employee Assistance Program
• Access to over 90,000+ courses in ADP My Learning
• StandOutemployee engagement tools
• Eligible to apply for a Pluralsight license
• Eligible to apply for NexusTek Technical Academy or Leadership Academy

We’re happy to provide our comprehensive benefits guide. Each benefit is subject to eligibility requirements as specified in plan documents, and the Company reserves the right to modify the benefits it offers from time to time.

Interview Process - Typical interview process for this role:

Application Stage - Thanks for showing interest!

• Submit your application

Screening Stage - Let's get to know each other!

• Our recruiters carefully consider each application. If you are selected to move forward, we will contact you for the 20 minute introductory screening to learn more about you and why you want to work for NexusTek.

Interview Stage - We’ll dive into your experience more in depth

• One-hour l interview with hiring manager (virtual)
• One-hour follow-up interview with Hiring Manager and senior team member (virtual)
• References - 3 professional references at least one direct supervisor
• You are welcome to request additional conversations with team members you didn’t get to meet during the process

NexusTek provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

NexusTek participates in E-Verify for all US Employees

Please be aware of potential recruitment fraud and fake social media pages. NexusTek will never ask you to pay a fee as part of the interview process. Additionally, we will not ask for your personal banking information until you have signed an employment offer and completed virtual onboarding training and paperwork provided by our HR team.

All communications with NexusTek professionals will only be sent from an @nexustek.com or ADP email address and never originate from gmail.com, yahoo.com, or other commercial email services. If you are viewing this job post outside of our website and interested in exploring opportunities, please go directly to our Careers Page: https://www.nexustek.com/nexustek-careers/ or https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=567e686e-7575-49d9-b29f-985e7365f987&ccId=19000101_000001&type=MP&lang=en_US

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