Accounts Receivable Associate

We’re looking for people who put their innovation to work to advance our success - and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

nVent is seeking an Accounts Receivable Associate to support deduction management, dispute resolution, and cost recovery activities. This role requires strong investigative and communication skills to research account issues, evaluate supporting documentation, partner with cross-functional teams, and ensure timely resolution of customer deductions and disputes.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Handle customer deductions, disputes, cost recoveries, and documentation requests for more complex accounts, ensuring timely resolution and clear, professional communication with customers and distributors.

• Apply customer payments and perform cash application activities with a high level of accuracy, including matching payments, recording deductions, and ensuring compliant AR postings across multiple payment methods.

• Reconcile bank statements to ERP and general ledger accounts, investigating variances and resolving discrepancies in partnership with Finance and GL teams.

• Take ownership of specific customer issues, serving as a point of escalation and providing appropriate, timely solutions to support customer satisfaction and cash flow objectives.

• Review, analyze, and resolve deduction and cost recovery issues, evaluating disputes based on order details, product circumstances, pricing agreements, and policy requirements.

• Coordinate cross-functionally with Customer Service, Sales, Finance, Logistics, and Credit to ensure claims and disputes are thoroughly reviewed and resolved prior to settlement.

• Support and mentor newer team members, providing guidance on complex accounts, deductions, and processes to ensure timely and accurate resolution.

• Prepare AR reports to support month-end close, including aging, revenue status, deductions, targets, and ad-hoc analyses for month-end, quarter-end, year-end, and audit requirements.

• Participate in operational improvement and automation initiatives within the Transactional Services teams to improve efficiency, accuracy, and scalability.

• Contribute to acquisition integration activities, supporting the alignment of AR processes, customer data, and controls for newly acquired entities.

• Maintain compliance with nVent policies, internal controls, and applicable regulations, while supporting audits and internal control requirements.

YOU HAVE:

• Bachelor’s degree in Accounting, Economics, Business, or a related field preferred.

• 1+ year of experience in Finance or Accounting, preferably in Accounts Receivable, Cost Recovery, Deductions Management, Credit Management, Collections, Cash Application, or Customer Support.

• Experience researching and resolving customer deductions, account discrepancies, reconciliations, or other complex AR issues.

• Fluent in English with strong verbal and written communication skills.

• Strong analytical and problem-solving skills capable of investigating discrepancies, evaluating supporting documentation, and identifying appropriate resolutions.

• Proficiency in Microsoft Office, particularly Excel (including Pivot Tables, VLOOKUP/XLOOKUP, IF, COUNTIF, and data analysis techniques).

• High level of accuracy and attention to detail when managing customer accounts and financial data.

• Proactive approach with the ability to prioritize multiple responsibilities, work independently, and meet deadlines.

• Ability to collaborate effectively with customers and cross-functional teams to resolve account-related issues and disputes.

WE HAVE:

• A dynamic global reach with diverse operations around the world that will stretch your abilities, provide plentiful career opportunities, and allow you to make an impact every day

  • nVent is a leading global provider of electrical connection and protection solutions. We believe our inventive electrical solutions enable safer systems and ensure a more secure world. We design, manufacture, market, install and service high performance products and solutions that connect and protect some of the world's most sensitive equipment, buildings and critical processes. We offer a comprehensive range of systems protection and electrical connections solutions across industry-leading brands that are recognized globally for quality, reliability and innovation.

  • Our principal office is in London and our management office in the United States is in Minneapolis. Our robust portfolio of leading electrical product brands dates back more than 100 years and includes nVent CADDY, ERICO, HOFFMAN, ILSCO, SCHROFF and TRACHTE. Learn more at www.nvent.com.

• Commitment to strengthen communities where our employees live and work

  • We encourage and support the philanthropic activities of our employees worldwide

  • Through our nVent in Action matching program, we provide funds to nonprofit and educational organizations where our employees volunteer or donate money

• Core values that shape our culture and drive us to deliver the best for our employees and our customers. We’re known for being:

  • Innovative & adaptable

  • Dedicated to absolute integrity

  • Focused on the customer first

  • Respectful and team oriented

  • Optimistic and energizing

  • Accountable for performance

• Benefits to support the lives of our employees

At nVent, we connect and protect our customers with inventive electrical solutions. People are our most valuable asset. Inclusion and diversity means that we celebrate and encourage each other’s authenticity because we understand that uniqueness sparks growth.

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