Easy applyno account needed

Sr. Application Support Engineer (L2)

Octal Philippines • English: B2 • IT Outsourcing & Dedicated Teams • Recruiting & Staffing • Bachelor's Degree • SQL • 12 days ago

Smart Apply

Similar jobs

1,827,717open jobs

105,998companies

266,573added this week

Browse all

Salary

≈ $11k – $28k per year (Estimated)

Location

In office (Makati)

Seniority

Senior

Employment

Full-Time

Confirmed on the employer's own hiring board on Oct 19, 2026. First seen by Alion on Oct 8, 2026. Octal Philippines scores C on the Alion truth index.

Overview

Company

Impact

Profile match

Octal Philippines

Octal Philippines is a technology outsourcing and staffing company based in Manila that supplies engineers, support specialists and back-office staff to clients in North America, Europe and Australia. Its work covers software development, quality assurance, technical support, data processing and customer operations, delivered from its own facilities in the Philippines under the offshore delivery model the country built its services industry on. It advertises client vacancies under its own name rather than the end employer's, which is why its board carries roles spanning several unrelated industries at once.

octalphilippines.com • HQ: Manila, Philippines • IT Outsourcing & Dedicated Teams • Business Process Outsourcing (BPO) • Recruiting & Staffing • 201-500 employees

Application Support job description outlines an entry-level role focused on troubleshooting software issues, monitoring system performance, and helping users resolve technical problems.

Key Responsibilities

Service Desk Support: Answer support tickets and user calls, manage issues by priority, and follow Service Level Agreements (SLAs).
System Monitoring: Check application health, server alerts, and log files to catch errors early.
Troubleshooting: Diagnose software failures, database glitches, and network connectivity problems.
Collaboration: Partner with senior engineers and developers to escalate complex bugs and test new software updates.
Documentation: Record recurring problems and their solutions in the internal knowledge base.

Requirements

Education: A bachelor's degree in Computer Science, Information Technology, or a related field.
Technical Knowledge: Basic understanding of SQL for querying databases, and familiarity with Windows or Unix servers.
Soft Skills: Good English communication skills to explain technical fixes to non-technical users.
Problem-Solving: Strong logical thinking to track down the root cause of an application error.

Free account

Stop reading job ads. Get the ones that fit.

One free account turns this page into a shortlist built around your stack, your level and your pay.

Match on every job. Stack, seniority, pay and location, scored against your profile.

1,827,717 open roles. Read straight off company career pages, refreshed every day.

Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.

3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.

Create a free account Continue with Google

Free forever. No card. Under a minute.

Your match

How well do you fit this role?

Two answers are enough for a real match. No account needed.

Check my fit

Answers stay in this browser until you create an account.

Recommended for you based on this role

Support

Similar stack

Same company

Makati

Jira Service Management / Atlassian Administrator - Senior IT Application Specialist 21 days ago

≈ $14k – $35k per year (Estimated) • In office • Full-Time • 3+ years exp • Manila

DevOps

Rest API

Management

Monday.com

Miro

Confluence

Jira

Agile

Kanban

Apply