4PL Operational Excellence Coordinator

Are you enthusiastic, energetic and eager to learn? Come and join our team 4PL Team in Brasov. As part of the Operations Department in a multinational company, you will ensure optimal execution of carrier and/or freight forwarder contracts by organising the best means of transporting goods using all modes of rail, road and sea. You will experience a variety of languages and cultures, it’s up to you where your ‘road’ takes you in our company.

You will be responsible for:

• Managing the whole 4PL booking and documentation process according to the Service Requirements of the 4PL Customer
• Ensuring that our technology platform is used to create/maintain highly efficient processes
• Obtaining, checking and preparing documentation to meet customs and insurance requirements, packaging specifications, and compliance with overseas countries’ regulations and fiscal regimes
• Liaising with third parties in accordance with customer requirements
• Effective management of daily tasks, client updates and milestones
• Creating a culture of excellence in the way you provide customer service
• Report and communicate any issues to the Operations Manager/Director as they arise.

What we need from you:

• Excellent communication at all levels, ability to speak and write English
• Enthusiasm, confidence and a process driven mentality
• Ability to use your initiative and be proactive
• Planning and organizing skills; attention to detail and accuracy •
• Experience of using Microsoft office is a bonus
• Experience in logistics/freight-forwarding/customer service function(s) is an advantage, however, if you are a quick learner and have a good attitude, we provide an extensive induction training program.
• This role will require you to variable shift work including alternate weekends, and/or morning or evening shifts. Any shift work outside of normal working hours incurs additional shift premiums.

We Can Offer You:

• A fun and friendly culture
• A flexible working environment
• Opportunities to grow both personally and professionally
• Daily lunch (food) tickets
• Annual bonus incentive