Senior Business Analyst

Senior Business Analyst

India/Serbia/North Macedonia (Hybrid/Remote)

If you’re looking to take on a strategic role where your insights directly shape business and technology outcomes, this is the right opportunity for you. As a Senior Business Analyst, you will act as a key partner to stakeholders and engineering teams, driving complex initiatives, influencing decisions, and ensuring delivery of high-impact solutions.

What You'll Be Doing

• Lead end-to-end business analysis activities across complex, cross-functional projects
• Act as a trusted advisor to stakeholders, shaping requirements and influencing strategic decisions
• Analyze business processes, systems, and data flows to identify optimization and transformation opportunities
• Drive requirements elicitation through workshops, stakeholder interviews, and collaborative sessions
• Perform deep root cause analysis and recommend scalable, long-term solutions
• Translate business needs into clear, structured, and actionable requirements (user stories, functional specs, process flows)
• Define and model data structures, integrations, and system interactions aligned with business goals
• Facilitate stakeholder workshops, aligning business and technical teams on scope, priorities, and solutions
• Support and contribute to solution design, working closely with architects and development teams
• Ensure requirements quality through validation, refinement, and continuous stakeholder feedback
• Contribute to business case development and support decision-making with data-driven insights
• Promote and implement best practices in business analysis, improving processes, standards, and documentation
• Mentor junior team members and foster a culture of knowledge sharing and continuous improvement
• Actively contribute to Agile ceremonies and help teams maintain structure, clarity, and delivery focus

What We’re Looking For

• 5+ years of experience in Business Analysis or related roles, with a proven track record of delivering complex projects
• Excellent communication and stakeholder management skills, with the ability to influence at all levels
• Strong understanding of software development concepts, architecture, and system integrations
• Deep knowledge of the Software Development Lifecycle (SDLC) and experience working in Agile environments (Scrum, Kanban, SAFe)
• Hands-on experience with tools such as Jira, Confluence, Lucidchart, or similar
• Strong domain knowledge in insurance, preferably Property & Casualty within US/UK markets
• Ability to lead analysis efforts independently, manage competing priorities, and drive initiatives end-to-end
• Advanced problem-solving skills with the ability to navigate ambiguity and define structured solutions
• Proven experience in mentoring junior analysts and contributing to best practices within the BA community
• Strong analytical mindset with experience in data analysis, process modeling, and solution design
• Proactive, ownership-driven, and comfortable operating in fast-paced, evolving environments

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