Solution Engineer (Airtable, Make) (m/f/d)

Job Description

Most organizations do not struggle with ambition. They struggle with execution.

Processes are often spread across disconnected tools, manual work slows teams down, and important operational workflows are not always designed to scale.

That is where Kapaya comes in.

We help organizations improve how work gets done by designing better operational structures, building connected systems and implementing workflows that are clear, practical and scalable. Using tools such as Airtable, Make and AI-enabled workflows, we help customers move from complexity to clarity.

Kapaya is part of One Productivity Group, a pan-European group focused on improving how organizations operate. Across our brands, consulting, technology and execution come together to create better workflows, stronger collaboration and more scalable operations.

About the role

This role is for someone who enjoys translating complexity into practical systems.

As a Solution Engineer, you work with customers who want to improve the way their operations are structured and delivered. The starting point is often a workflow that has grown over time, depends on manual work, or is spread across too many disconnected tools. Your role is to understand that setup, identify what can be improved and build solutions that make operations more effective and scalable.

The role combines analysis, solution design, implementation and customer guidance. It moves between understanding the current state, building structured solutions in Airtable, creating automations in Make and helping customers make these new ways of working successful in practice.

It is hands-on, client-facing and focused on creating real operational improvement.

Your mission

• Analyzing existing customer processes, workflows and system setups
• Designing and implementing structured solutions in Airtable
• Building automations and integrations using Make
• Supporting the development of AI-enabled workflows and practical AI use cases where relevant
• Translating business needs into scalable systems and operational setups
• Advising customers on how to improve existing workflows, tools and ways of working
• Identifying optimization opportunities in current customer environments and turning them into concrete improvements
• Supporting customers during implementation and helping new structures and systems land successfully in practice
• Working confidently with customers to explain solutions, guide decisions and build trust
• Contributing to internal standards, scalable delivery approaches and better ways of building customer solutions

  Your profile

  What makes a strong fit
• Experience with Airtable, Make and/or AI-related workflows
• Experience in solution engineering, implementation, process improvement or a related field is a strong advantage
• Strong communication and presentation skills
• Fluent German and English, both spoken and written
• A structured and practical way of working
• Customer orientation, initiative and a collaborative mindset
• Confidence in working directly with customers and guiding them through change
• The ability to identify inefficiencies and translate them into workable solutions
• Comfort with flexible team structures and fast-moving environments
• Willingness to travel occasionally and work on-site with customers when needed is a plus

What makes this role interesting

Many technical roles focus only on the build. Many consulting roles focus only on the advice. This role sits in between.

It involves understanding how organizations work in practice, identifying where systems and workflows can be improved, and building solutions that make day-to-day operations more structured and effective.

The impact is visible. Not in theory, but in better workflows, clearer systems and less manual complexity for the customer.

Why One Productivity Group?

• A role with real ownership and direct customer impact
• The opportunity to work on meaningful workflow, automation and operational improvement challenges
• A flexible setup, remote, hybrid or from one of our office locations
• A professional onboarding and strong on-the-job learning environment
• Regular coaching, feedback and development opportunities
• A team that combines high standards with a collaborative and down-to-earth way of working
• Room to bring in ideas, improve solutions and contribute beyond the core role
• A digital-first work culture with flexibility and trust
• High-quality equipment for both office and remote work

About One Productivity Group

One Productivity Group is a fast-growing pan-European group focused on helping organizations improve the way they work. Across our brands, consulting, technology and execution come together to create better workflows, stronger collaboration and more scalable operations.

We hire across Europe and work across multiple countries, including Germany, the Netherlands, Switzerland, France and Sweden. Our people work from offices in Berlin, Hamburg, Rotterdam, Paris and Stockholm, or fully remotely. This gives us the flexibility to bring together the right talent across markets while staying connected through shared standards, close collaboration and a strong team culture.

There is a shared culture of ownership, curiosity and continuous improvement. New ideas are welcomed, people are trusted to take responsibility, and development is taken seriously.

Contact

Patrick A. Lorenz

Straßburger Straße 18

10405 Berlin