IT Support Specialist
First seen by Alion on Nov 9, 2026.
Job Title: IT Support Officer
Location: Lekki, Lagos (On-site)
About the Role:
We are looking for a proactive and reliable IT Support Officer to provide technical support to staff, maintain our IT systems, and ensure smooth day-to-day operations across hardware, software, and network infrastructure.
Key Responsibilities:
- Provide first-line technical support to staff for hardware, software, and network issues
- Install, configure, and maintain computers, printers, and other IT equipment
- Troubleshoot and resolve system, network, and internet connectivity issues
- Set up and manage user accounts, emails, and access permissions
- Maintain and update IT inventory, asset records, and documentation
- Ensure data backup, system security, and antivirus protection
- Support office applications including Microsoft 365, Google Workspace, and Zoom/Teams
- Assist with onboarding of new staff on IT systems and tools
- Liaise with external vendors and service providers for repairs and maintenance
- Ensure IT policies and best practices are followed across the organization
Requirements:
- Minimum of 1-2 years experience in IT support or a similar role
- Strong knowledge of Windows OS, Microsoft Office, and basic networking (LAN/WAN, Wi-Fi, routers)
- Experience with printer, hardware, and software troubleshooting
- Basic knowledge of cybersecurity and data protection
- Good communication skills and ability to explain technical issues clearly
- Ability to work independently, prioritize tasks, and respond promptly to support requests
Skills That Will Be an Added Advantage:
- Knowledge of CCTV, access control, or VoIP systems
- Experience with cloud tools and remote support
- IT certifications such as CompTIA A+, Network+, or ITIL
How to Apply:
Interested and qualified candidates should send their CV to [email protected] copy
Subject line: Application - IT Support Officer
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