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OPTEL Group is a Canadian technology company founded in 1989 and headquartered in Quebec City. It builds traceability and serialisation systems for pharmaceutical supply chains. The technology is deployed on production lines worldwide.
Job Summary:
Oversee the maintenance, installation, and support of electronic and electromechanical systems. The ideal candidate will have hands-on experience troubleshooting electrical components, working with mechanical systems, and ensuring the seamless operation of production and packaging machinery. Additionally, they should be familiar with IT networking and have a basic understanding of software programming.Key Responsibilities:
- Perform installation, maintenance, and repair of electronic components, mechanical systems, and electromechanical machinery, including optics equipment.
- Troubleshoot electrical circuits, components, and systems, including wiring, terminating, and testing circuits.
- Interpret and work with schematic diagrams, electrical symbols, voltage calculations, and circuit flow analysis.
- Ensure proper handling, installation, and maintenance of sensitive electronic hardware, software, and OEM equipment.
- Support product integration, project validation, and performance qualification of new installations at client sites.
- Coordinate between customers and technical support teams to resolve issues on production lines efficiently.
- Deliver basic system training to operators and demonstrate the functionality of installed equipment.
- Provide IT networking support, including hardware setup, IP addressing, networking protocols, routers, switches, and general connectivity troubleshooting.
- Maintain accurate documentation of technical procedures, troubleshooting steps, and maintenance activities.
SKILLS AND QUALIFICATIONS REQUIRED:
- Diploma/Degree Electronics, Electrical, Mechanical Engineering, or a related field.
- Hands-on experience in maintaining and supporting electronic and electromechanical systems.
- Strong knowledge of circuitry, electrical components, and troubleshooting techniques.
- Experience with mechanical assembly, drilling, and mounting electronic components in various materials.
- Familiarity with IP networking, domain identification, routing, cabling, and network troubleshooting.
- Basic understanding of software programming; Knowledge of Python or line-level coding is a plus.
- Ability to work independently, manage multiple tasks, and communicate effectively with clients and teams.
- Language Requirements: Must be able to clearly speak and write in English and Hindi. Strong communication and professional presentation skills are essential.
- Travel Requirements: This position requires frequent and extended travel. Candidates must be prepared to travel a minimum of three weeks per month, including possible weekend over-stays when installations exceed six business days.
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