Cloud DevOps Solution Expert

About us

Join us at Orange Business!We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

As a Cloud Infra Ops Engineer, you will be at the forefront of technological innovation, leading operational tasks for systems services, while ensuring seamless performance and reliability of our cloud infrastructure during every incident and change.

• Perform systems services operation tasks for both Windows and Linux servers, including resolving incidents, implementing new releases, and maintaining service configurations.
• Manage system upgrades, service packs, and virtualization tasks while adhering to configuration management standards.
• Identify and escalate unresolved issues to the proper engineering or fix groups, ensuring efficient resolution and follow-up.
• Contribute to service operation management processes, including root cause analysis and post-implementation reviews, to drive continual service improvement.
• Provide leadership and coaching to junior staff and assist in managing shifts to ensure comprehensive coverage of service operations.
• Resolve systems service incidents by diagnosing and troubleshooting issues to restore service promptly.
• Implement changes to systems services while minimizing disruption and ensuring proper documentation is maintained.
• Conduct release management processes that include coordinating upgrades, patches, and migrations of software and hardware components.
• Engage in configuration management tasks to maintain the integrity of system information and ensure accurate documentation.
• Monitor systems for issues in latency and performance, escalating to proper channels for resolution.

About you

You possess extensive expertise in managing VMware vSphere, software-defined networking with NSX-T/V, and software-defined storage with vSAN. Your proficiency in hybrid and multi-cloud environments enables seamless integration of on-premises systems with public cloud solutions. Your strong communication and problem-solving abilities, paired with a degree in Computer, Communication, or Electronics MIS, position you well for this impactful role.Your professional skills:

• Possess extensive experience with VMware vSphere, focusing on installation and management of large-scale clusters.
• Demonstrate advanced capabilities with VMware NSX-T, including network micro-segmentation and routing functionalities.
• Exhibit proficiency in managing vSAN operations, including storage policies and performance troubleshooting.
• Integrate on-premises VMware environments with public cloud solutions seamlessly.
• Design and test disaster recovery solutions utilizing tools such as Site Recovery Manager or Veeam.Your soft skills:
• Communicate effectively with team members and stakeholders to drive clarity and shared understanding.
• Manage conflicts and negotiate outcomes that benefit team collaboration and operational efficiency.
• Display strong problem-solving capabilities, enabling you to identify root causes and propose effective solutions.
• Exhibit time management skills by prioritizing tasks effectively to meet project deadlines and operational demands.

At Orange, we promise to empower you as a Cloud Infra Ops Engineer to solve complex problems with a can-do attitude while fostering a collaborative environment. You will be challenged to innovate and grow your technical skills, all while being encouraged to explore new ideas and technologies. We value your leadership and commitment to knowledge-sharing, enabling you to inspire the next generation of tech professionals within our team.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: Training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter