Sr. Program Manager

About us

Join us at Orange Business!

We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.

Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.

About the role

The Senior Program Manager conceptualizes, rationalizes, and drives multiple projects to deliver engineering work across our portfolio in an agile environment. This role involves deep technical engagement, strategic contributions, and overseeing the execution of features and projects spanning multiple teams. A strong background in AI, SDLC, Agile, DevOps, and SAFe is essential, along with deep understanding of mobile financial services

Key Accountabilities & Outcomes:

• Structure programs and teams for optimal benefit, promoting cross-functional collaboration.
• Ensure project delivery within quality, cost, and deadlines.
• Conduct skills gap analysis and implement necessary actions.
• Maintain stakeholder relations through regular reviews and proactive communication.
• Debate delivery strategies and communicate effectively with all levels.
• Ensure quality processes are understood and followed.
• Coach team members on skills and values, fostering motivation and broader understanding.
• Drive data-driven decision-making and continuous improvement.
• Promote openness, transparency, and trust within the department.
• Align with global priorities and business goals.

Dimensions:

• Financial: Cost and revenue responsibilities (applicable or not).
• People Management: Reporting to India Lab Director; approximately 85 team members.
• Impact: Company policies, decision-making, and business growth.

About you

Essential Knowledge, Skills, Certifications, and Experience

• Deep understanding of project management, teamwork, and cross-functional collaboration.
• Extensive experience in SDLC, Agile, DevOps, and SAFe.
• Strong leadership, communication, and interpersonal skills.
• Expertise in Payments, AI, Data Privacy (GDPR), cloud technologies, microservices, and distributed systems.
• Proven ability to lead end-to-end AI solutions from concept to deployment.
• Data analytics and enterprise data management expertise.

Education & Certifications

• B.E., B.Tech., MCA, M.Sc. (Computer Science) or equivalent.
• Scrum Master and Scaled Agilist certifications are a plus.

Experience:

• 6-8 years in project management and digital payments.
• 3-5 years in AI/ML and Generative AI.
• Experience working with stakeholders in a cross-functional environment.
• Full product lifecycle experience and Agile/SAFe mastery.

Skills & Behavioral Attributes:

• Behavioral Skills: Agility, Flexibility, Innovation, Results-driven, Communication, Interpersonal skills, Prioritization.
• Professional Skills: Knowledge & self-development, Customer service, Teamwork, Time management, Negotiation, Presentation.

What we offer

• Global Opportunities: Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.
• Flexible Work Environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working).
• Professional Development: training programs and upskilling/re-skilling opportunities.
• Career Growth: Internal growth and mobility opportunities within Orange.
• Caring and Daring Culture: Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.
• Reward Programs: Employee Referral Program, Change Maker Awards.

Only your skills matter