Operating System/Network Analyst-3: Research Computing Administrator

Department:

Special Instructions to Applicants:

When applying you will be required to attach the following electronic documents:

1) A resume; and

2) A cover letter indicating how your qualifications and experience have prepared you for this position.

Starting salary will be commensurate with skills, education, and experience.

For additional information please contact:

Paul Van Wagoner

[email protected]

Job Summary:

This recruitment will be used to fill one full-timeOperating System/Network Analyst-3: Research Computing Administrator position for the College of Forestry at Oregon State University.

The College of Forestry is one of the only programs in the U.S. that conducts integrated research across every aspect of forestry - from forest floor to living room floor. We are committed to bringing together an inclusive array of minds and identifying and removing barriers to provide equitable access to research, learning and engagement. From the forests of the Pacific Northwest to ecosystems around the world, our work supports healthy landscapes, strong communities and thriving economies.

The College of Forestry is seeking a Research Computing Administrator to manage and maintain the computing infrastructure that supports the College's research, instructional, and administrative work. This position is part of the Forestry Computing team and provides timely, professional IT support to faculty, staff, and research collaborators across the College. The role combines hands-on infrastructure management spanning both Windows and Linux systems, web services, and databases along with direct support to users and close collaboration with research faculty on technology needs for their projects. This is a lead technical role: the person in this position works independently, evaluates multiple approaches to problems, and is relied on as the College's go-to expert for web and database infrastructure.

Key Responsibilities:

• Manage and maintain the infrastructure supporting database and web applications hosted by the College of Forestry, including both Windows and Linux operating systems, Apache and IIS web services, and MS SQL Server and MySQL databases

• Periodically upgrade database and web hosting platforms, operating systems, and related software to keep systems current and secure

• Assist database and web developers with updating, developing, and optimizing application performance, and support application migration during system upgrades

• Provide direct support to users to evaluate, troubleshoot, and resolve reported problems

• Monitor the helpdesk problem queue, research and resolve issues not solved during initial consultation, and follow up with users to confirm satisfactory resolution

• Partner with College of Forestry research faculty to integrate database, web, data storage, and network resources in support of their research projects

• Serve as the lead technical expert on web/database infrastructure, staying current with emerging technology to help Forestry users take advantage of new capabilities

Qualifications:

REQUIRED QUALIFICATIONS:

• This classification requires a basic foundation of knowledge in operating systems programs, maintenance, systems administration, and network systems that would normally be obtained through a bachelor's degree, preferably in computer science, engineering mathematics, telecommunications or a related technical field, or equivalent technical training and/or experience.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

PREFERRED QUALIFICATIONS:

• Demonstrated interpersonal and communication skills in working with a diverse set of users to interpret needs and provide appropriate solutions.

• Experience with administration of Microsoft Windows Server and Linux Operating Systems including installation, configuration and security.

• Experience with administration of MS SQL and MySQL services, including installation, backups, optimization and user management.

• Experience with administration of IIS Web Services and Apache installations.

• Experience with scripting languages such as PowerShell and python to automate tasks.

• Ability to work independently as well as within a team environment.

• Familiarity with a helpdesk/problem tracking application.

Working Conditions/Schedule:

The core functions of the Operating System/Network Analyst are:

* Operating systems analysis

* Operating systems administration

* Network planning and implementation

* Network analysis and management

* Network administration and support

These core functions represent major categories of work within

the Operating System/Network Analyst classification. Typical activities for each core function cited below are

illustrative; campus assignments may vary.

Operating Systems Analysis

Operating System Development/Installation: Ensure operating system software is properly installed, tested, and tuned

to maximize operating efficiency. Examples of typical work activities include:

Develop and implement plans for fully integrated systems, including

operating systems, network systems, database systems and applications;

Develop plans, schedules, and requirements for the installation

and maintenance of new and/or revised software;

Install, configure, and tune operating systems software for

optimal performance;

Integrate operating systems with other systems;

Evaluate and recommend hardware and system software procurements;

Assess the impact of new software on existing systems and users

and develop modification plans as needed.

Operating System Programming/Modification: Customize and upgrade operating and related systems to meet ongoing user

needs. Examples of typical work activities include:

Plan and implement modifications and upgrades to system configuration

to improve utilization based on analysis of application and production requirements;

Plan system capacity and develop expansion plans;

Allocate and organize data storage;

Write and develop efficient software and code for operating

systems;

Develop system utility programs and procedures to enhance operations,

applications, and general system usage;

Document operations procedures and installation methodologies

and modifications.

Operating System Performance Analysis: Evaluate levels of systems operations and recommend measures to improve overall

performance. Examples of typical work activities include:

Conduct analytical studies of system processing time and resource

capacity, measuring system performance against predetermined or standard benchmarks (e.g., operating time, error

rates, and types);

Determine system compatibility and performance, and impact of

integration with new systems or upgrades;

Perform analysis, testing, and/or simulation of equipment and

software configurations;

Research and identify system expansions to meet anticipated

future workload.

Operating Systems Maintenance:

Monitor and maintain operating and related systems to ensure minimal interruption of production systems and to

maintain maximum system availability. Examples of typical work activities include:

Diagnose and resolve operating systems and program failures;

Develop and execute test schemes and diagnostic procedures;

Monitor and analyze system performance and capacity and install

corrections as necessary;

Review all systems software and hardware to ensure system integrity;

Work with maintenance vendor to develop and implement solutions

specific to the campus needs.

Operations Support:

Provide technical support to computer operations and applications programming staff to ensure availability of production

and on-line systems. Examples of typical work activities include:

Analyze application failures and work with computer operations

and applications programming staff to develop solutions;

Provide guidelines for applications development structure and

security;

Provide procedures training and support;

Assist in resolving production problems.

Operating Systems Administration

Database Maintenance/Management: Design, create, manage and maintain physical databases including database storage

management, procedures and tools for access, database security, and monitoring and tuning the database to ensure

ongoing operation and access. Examples of typical work activities include:

Install, structure, tune, and maintain database operating systems

and software on mainframe or mini-computers;

Manage database organization and data storage;

Monitor database system usage and performance;

Troubleshoot and resolve database problems;

Create databases and/or migrate databases between machines;

Support client/server database access tools;

Develop benchmarks for testing new software releases;

Provide consultation to programmers on relational database design;

Oversee vendor software fault resolution

Security Management:

Ensure safety and security of information system assets and protect systems from inappropriate access or destruction.

Examples of typical work activities include:

Run checks on data integrity; plan and execute disaster recovery

plans;

Develop system backup and archival methodology;

Maintain data security and integrity by developing system access

standards and procedures;

Evaluate the adequacy of controls and security measures;

Conduct virus avoidance procedures;

Work with users to understand security needs and evaluate level

of security required.

Storage Administration:

Design system storage capacity to provide for efficient and timely response and operating time. Examples of typical

work activities include:

Calculate data storage media and cost alternatives;

Specify sources and methods of data storage;

Plan for efficient allocation of system storage capacity.

Network Planning and Implementation

Design and Configuration:

Design and engineer network installations to meet information processing and traffic needs. Examples of typical

work activities include:

Develop systems and/or network configurations, including hardware,

software and integration requirements;

Plan, design, and engineering of assigned networks;

Determine network architecture, topology, and transmission media

appropriate for the installation;

Develop/recommend network standards and protocols;

Design networked facilities (e.g., studios, classrooms, teleconference

facilities);

Design terrestrial or satellite microwave transmission systems.

Evaluation/Research:

Evaluate users needs, systems, and new technologies to recommend the most effective communication and transmission

systems. Examples of typical work activities include:

Research and evaluate network/systems, performance capacity,

and compatibility with existing systems;

Analyze information processing, transmission, and data movement

needs;

Analyze system elements such as system cabling and software

and expansion capacity;

Evaluate software/hardware network features;

Coordinate network development activities with systems as appropriate;

Act as the technical liaison for network product or system vendors.

Network Analysis and Management

Analysis/Performance Monitoring: Analyze and monitor network activity to ensure optimal network operation. Examples

of typical work activities include:

Monitor network traffic, usage, and performance;

Run diagnostics to forecast performance thresholds;

Perform analysis of network efficiency (e.g., channel, trunks,

etc.) and routing of traffic, troubleshoot system failures and ensure appropriate corrective actions are taken;

Maintain signal quality performance standards in line with regulatory

requirements and system user's expectations.

Control/Security:

Control network activity to ensure sound and secure operations. Examples of typical work activities include:

Secure network resources from inappropriate access;

Maintain network security and integrity of data on the network;

Implement disaster recovery procedures;

Assure compliance with industry regulations (e.g., FCC and NEC).

Network Administration and Support

Network Administration:

Administration of assigned network to optimize services and access to telecommunications and related networks. Examples of

typical work activities include:

Install, configure, maintain, and support network equipment

and network operating systems (e.g., routers, bridges, servers, switches, and/or port selectors);

Troubleshoot network problems, referring to vendor or technicians

as appropriate;

Provide (or order) network connectivity, ensuring appropriate

integration of data, voice, and video networks;

Conduct network tests;

Recommend and modify network configuration to improve efficiency

and cost effectiveness;

Recommend network database policies and procedures;

Assist in monitoring network database integrity.

Network Maintenance and Support: Ensure that the installed network is fully operational and appropriately integrated

for access with other systems. Examples of typical work activities include:

Recommend network database policies and procedures;

Assist in monitoring network database integrity;

Install, upgrade, and maintain network software and related

hardware and maintain documentation;

Oversee compliance with industry and campus standards;

Determine appropriate transmission media requirements for voice,

data, and video applications;

Act as a liaison with product vendors;

Configure network and/or third party software application programs

to provide improved response time, quality, or cost effectiveness;

Customize or develop new reports from network control or billing

databases;

Perform file conversions and system backups;

Develop interface programs;

Ensure adequate inventory of network supplies.

Salary Range:

Anticipated Start Date:

Anticipated End Date:

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [email protected].