Technical Support Specialist

Orouba coffee · 2 months ago
Closed
This job closed on Nov 9, 2026 It was open for 60 days. Orouba coffee has 2 other roles open.
2 roles at Orouba coffee 135 Support roles in Egypt 2,276 remote Support roles
Location
In office (Giza)
Employment
Full-Time

Removed from the employer's board on Nov 9, 2026. First seen by Alion on Sep 10, 2026.

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Orouba coffee

Order now and get free delivery: Shop Now Today Hotline : 15708 Home About Shop Branches Contact Us My Account Account 0 0 Home About Shop Branches Contact Us My Account Account About Us About OROUBA Orouba Coffee Story Orouba Coffee is one of the leading and specialized companies in the coffee manufacturing industry.
oroubacoffee.com · HQ: Giza, Egypt

  • Install, configure, and maintain office hardware, including desktop PCs, laptops, and peripherals.

  • Diagnose and resolve hardware, software, network, and system issues efficiently.

  • Perform routine maintenance, troubleshooting, and network setup for all office printers, copiers, and scanners.

  • Manage software installation, operating system updates (Windows/Mac), and anti-virus solutions.

  • Troubleshoot basic local network (LAN/Wi-Fi), router configurations, and internet connectivity issues.

  • Set up new user workstations, email accounts, and access credentials.

  • Provide fast on-site and remote technical support for staff across administrative offices and retail branches.

  • Maintain an inventory log of all IT equipment, hardware assets, and repair histories.

Requirements

  • Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.

  • Experience: 2–4 years of proven experience in IT Helpdesk or Technical Support roles.

  • Hardware Expertise: Strong hands-on experience in assembling, repairing, and troubleshooting PCs, laptops, and office printers (LaserJet, Thermal, Multi-function).

  • Software Expertise: Deep knowledge of Windows OS, MS Office suite, domain environments, and basic data security.

  • Networking: Good understanding of TCP/IP, routers, switches, and cabling basics.

  • Soft Skills: Excellent problem-solving abilities, high sense of urgency, and strong communication skills.

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