Business Analyst

We believe in the power of ingenuity to build a positive human future.

As strategies, technologies, and innovation collide, we create opportunity from complexity.

Our teams of interdisciplinary experts combine innovative thinking and breakthrough technologies to progress further, faster. Our clients adapt and transform, and together we achieve enduring results.

We are over 4,000 strategists, innovators, designers, consultants, digital experts, scientists, engineers, and technologists. And we have deep expertise in consumer and manufacturing, defence and security, energy and utilities, financial services, government and public services, health and life sciences, and transport.

Our teams operate globally from offices across the UK, Ireland, US, Nordics, and Netherlands.

PA. Bringing Ingenuity to Life.

We believe in the power of ingenuity to build a positive human future. We challenge where it matters and own the outcome. We combine strategic thinking, customer-centric service design, and agile engineering practices to accelerate innovation in a tech-driven world.

Why consider joining our Digital & Data community?

• Join our Digital & Data team working alongside product, design and a wide range of other experts and cross-disciplinary teams to bring ideas to life through innovative software solutions.
• Grow a flexible and unique career within a trust-based, inclusive environment that values excellence, innovation, and curiosity. You have the option to progress with us on a technical career track. No need to go onto the Partner career track if this doesn’t align with what you want to do.
• Hybrid working - our approach is to be in the office or on client site a minimum of 2 days per week.
• Work on a broad variety of projects and tech stacks for clients across seven sectors - no project is ever the same
• Join other experts within our supportive and collaborative tech community through knowledge-sharing and peer-level support, coaching and mentoring
• Deepen your expertise through our a culture of learning and growth - you’ll have budget to take courses (technical and non-technical training), plus gain certifications

What you’ll do:

As a Business Analyst, you’ll help to develop experience strategies and drive product excellence for our clients. In this role, you will gather and analyse data and insight to define future customer experiences and product features, ensuring they align with user needs and business objectives.

You will work closely with cross-functional teams. bridging the gap between user/business requirements and development teams, promoting agile best practices, and fostering a collaborative environment.

Your analytical skills, attention to detail, and passion for teamwork will be key assets in this role. If you are a proactive, detail-oriented individual with a passion for customer experience and product excellence, we would love to hear from you.

Specifically, you will:

• Work across a variety of consulting roles including business analysis and strategy development
• Work closely with clients and internal teams to gather, document, and refine business and technical requirements. You'll define problems, articulate opportunities, and shape clear solutions to align with client objectives.
• Support the design of as-is and to-be processes by mapping user journeys, analysing pain points, risks and opportunities for improvement.
• Conduct market and user research, applying techniques like interviews, workshops, and surveys to extract actionable insights and facilitate alignment. You'll also assist with competitor analysis and trend identification.
• Translate high-level business needs into detailed user stories, epics, and acceptance criteria, ensuring alignment with strategic goals and technical feasibility.
• Ensure requirements are testable and clearly understood and that there is traceability between requirements, solution and business value delivered
• Play a key role in Agile teams, participating in ceremonies such as stand-ups, backlog refinements, and sprint reviews, while ensuring work aligns with the project vision and roadmap.
• Use consulting frameworks and tools, such as SWOT analysis, prioritisation matrices, Jira, and Miro, to structure your work and communicate ideas effectively to teams and clients.
• Support qualitative and quantitative analysis to uncover insights and inform decision-making. You’ll identify patterns in data, draw conclusions, and recommend actionable solutions throughout the product lifecycle, including at Discovery and Design phase and throughout Continuous Improvement
• Collaborate with Product Managers, Strategists, Engineering teams and other stakeholders to manage product backlogs, prioritise features, and ensure deliverables meet user and business needs.
• Actively contribute to business development initiatives, including preparing proposals, creating bid content, and supporting account management activities.

This role will provide you with the opportunity to work across diverse industries, develop your consulting and technical toolkit, and build meaningful relationships that drive your career forward, whether that be as a senior BA practitioner or a Product/ Experience lead.

Even if you don’t meet every requirement below, feel free to still apply as we are often hiring for similar roles which your background might be better suited to.

What we’re looking for:

• Experience working in a digital environment, with experience across business analysis, consulting, digital strategy or a related role with exposure to requirements gathering, process mapping, and Agile methodologies.
• Comfortable working across all PA industries including Consumer & Manufacturing, Public Sector, Defence & Security, Energy & Utilities, Financial Services and Transport.
• An ambitious individual with a proactive and curious approach to learning, with a desire to build a varied consulting career and deliver impactful solutions.
• Strong analytical and critical thinking skills, with the ability to interpret data, identify patterns, and develop strategic recommendations.
• Excellent communication and presentation skills, with the confidence to engage technical and non-technical stakeholders.
• Familiarity with tools and techniques such as Jira, Miro, user journey mapping, and prioritisation frameworks.
• Collaborative mindset, with the ability to build strong relationships across teams and deliver as part of a cohesive unit.
• Demonstrate experience using AI tools and techniques to support business analysis activities, enhancing requirements elicitation, insight generation and decision-making

Assessment process

Please note that the interview stages may be subject to change based on the specific requirements of the role.

Life At PA encompasses our peoples' experience at PA. It's about how we enrich peoples’ working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.

Our purpose guides how we work with our clients and our teams, and support our communities, to deliver insight and impact, solving the world’s most complex challenges. We're focused on building a workplace that values human difference and diverse mindsets, and a culture of inclusion and equality that unlocks the potential in our people so everyone can be their best self.

Find out more about Life at PA here.

We are dedicated to supporting the physical, emotional, social and financial well-being of our people. Check out some of our extensive benefits:

• Health and lifestyle perks accompanying private healthcare for you and your family
• 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
• Generous company pension scheme
• Opportunity to get involved with community and charity-based initiatives
• Annual performance-based bonus
• PA share ownership
• Tax efficient benefits (cycle to work, give as you earn)

We’re committed to advancing equality. We recruit, retain, reward and develop our people based solely on their abilities and contributions and without reference to their age, background, disability, genetic information, parental or family status, religion or belief, race, ethnicity, nationality, sex, sexual orientation, gender identity (or expression), political belief veteran status, or other by any other range of human difference brought about by identity and experience. We welcome applications from underrepresented groups.

Adjustments or accommodations - Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us on [email protected]