Relationship Manager
About Job
At Paperid, we are seeking a highly skilled Relationship Manager to maintain and strengthen our relationships with existing clients, while also identifying new business opportunities. Our ideal candidate will possess exceptional communication and negotiation skills, with a proven track record of achieving business targets and exceeding customer expectations.
Skills & Qualification
At least 3+ years working experience in a reputable Fintech/Banking company/FMCG, particularly in a Relationship Manager/Business Development role
Possess a network of potential clients in Horeca or FnB Raw Materials
Deep understanding of the retail-FMCG, financial services, and technology industry
Excellent communication skills, with the ability to negotiate and present complex information to clients
Energetic, mature, accountable, self-drive, fast learner, and good analytical skills
Willing to work with target orientation
Have a good communication skill
Responsibilities
Maintain relationship with clients by providing support, information, and guidance to ensure timely and successful delivery of our solutions according to customer needs and objectives
Present product information to clients in a clear and concise manner, highlighting the benefits and value proposition of our solutions
Liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions
Achieve business target according to business goals, while continuously identifying new business opportunities and upselling/cross-selling existing products and services
Develop and maintain a network of potential clients in Horeca or FnB Raw Materials, with a focus on building strong relationships and driving business growth
Stay up-to-date with industry trends and developments, and apply this knowledge to identify new business opportunities and improve existing relationships
Work collaboratively with internal teams to deliver solutions that meet customer needs and exceed their expectations
Ensure that all interactions with clients are professional, timely, and of high quality, and that customer feedback is collected and acted upon