Senior Project Manager – Digital Payments

Job Title: Senior Project Manager - Digital Payments

Employment type: Contract (On-site)

Contract length: 12 months

Location: Casablanca, Morocco

PURPOSE OF THE PROJECT

Lead the PMO delivery effort for the digital-bank setup, providing senior oversight across the major workstreams and ensuring that governance, risks, dependencies, and executive decisions remain aligned with the launch roadmap.

Core Responsibilities and Accountabilities:

• Build and maintain an integrated delivery roadmap covering business, digital, marketing, technology, finance, operations, and customer-service workstreams.
• Define and track milestones, deliverables, owners, dependencies, risks, open decisions, and mitigation actions through go-live.
• Prepare governance forums, agendas, decision points, meeting materials, action logs, and follow-up reporting.
• Monitor workstream and squad progress, identify blockers or scope gaps, and coordinate resolution across teams.
• Produce clear status dashboards and management reporting covering schedule, quality, dependencies, risks, and decisions.
• Support change management, adoption of new ways of working, and readiness activities for launch.
• Lead PMO coordination and provide direction to the Project Manager and workstream owners.
• Escalate critical delivery issues and frame options and recommendations for senior stakeholders.
• Ensure governance decisions are translated into accountable actions with clear owners and deadlines.

Knowledge and Experience:

• Former consulting experience leading PMO teams, preferably within banking or digital-transformation programs.
• Strong program governance, executive stakeholder management, risk management, and cross-functional delivery experience.
• Ability to lead complex, multi-workstream initiatives in an onsite client environment.
• The ability to work onsite in Morocco throughout the assignment.

Mandatory Skills:

• Bachelor's degree in Finance, Economics, Business Administration, Computer Science, Information Technology, or a related field (Master's preferred), including project management certification.
• Previous experience within Banking, Digital Payment & Card solutions, or the FinTech industry.
• Regional experience, including working in a faced-paced matrix organisation.
• Excellent written and verbal communication; English, French and/or Arabic capability is advantageous.

Preferred Skills:

• The ability to analyse data, troubleshoot payment issues, optimize processes, and make data-driven decisions.
• Good understanding of payment systems, digital platforms, system workflows, security basics, and industry technologies.