Platform Support Engineer – Kubernetes

Hello,

We are called People More because we treat our employees with respect, but also because the projects we work on are for people and should be easy and pleasant to use. We are technological, but we look at the bigger picture :)

The company is made up of people with a huge client base in the country and abroad, for whom we build projects from scratch (UX, UI, frontend, backend, mobile) or in part. We work directly for our clients and also support our partners in their own solutions. This ensures a wide range of projects and the ability to change! We work with clients all over the world.

For the project that we are working on with our partner, we are looking for Platform Support Engineer - Kubernetes (Kraków - hybrid).

Your duties will include:

• Ensure the reliability, availability, and performance of the infrastructure platform.
• Diagnose and resolve infrastructure and platform-related issues.
• Support the deployment, configuration, administration, and maintenance of Kubernetes environments.
• Troubleshoot incidents, performance problems, and integration failures.
• Perform root cause analysis and implement improvements to increase platform stability and resilience.
• Analyse logs, monitoring dashboards, and infrastructure metrics.
• Cooperate with engineering, infrastructure, and application teams to resolve complex technical issues.
• Follow Incident, Problem, and Change Management processes.
• Participate in a 24/7 on-call rotation, including occasional weekend support.

Requirements that must be met:

• 3+ years of hands-on Kubernetes administration experience.
• Strong knowledge of Kubernetes architecture, concepts, operations, and troubleshooting.
• Good understanding of containerization and orchestration.
• Solid Unix/Linux administration skills.
• Experience analysing logs, monitoring data, and diagnosing infrastructure issues.
• Understanding of ITIL processes, including Incident, Problem, and Change Management.
• Familiarity with Infrastructure as Code (IaC) and automation.
• Strong analytical and problem-solving skills.
• Ability to work effectively across multiple technical teams.
• Ability to work from the Kraków office 2-3 days per week.
• Very good English and Polish

Nice to have:

• Experience with Service Mesh technologies.
• Previous experience supporting highly available or business-critical platforms.
• Experience working in banking, financial services, or other regulated environments.

Responsibilities

90 - 130 zl/h