Observability Engineer

About Persistent

We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 20 Fortune 50 companies and 4 of the 5 top banks in both the US and India, and numerous innovators across the healthcare ecosystem.

Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum. Persistent has been recognized across top industry platforms for innovation, leadership, and inclusion. We reported $1,654.4M FY26 revenue with 17.4% Y-o-Y growth. We have delivered 24 sequential quarters of growth with $436.0M in Q4 FY26 revenue, up 3.2% Q-o-Q and 16.2% Y-o-Y growth. Our 27,500+ global team members, located in 18 countries, have been instrumental in helping the market leaders transform their industries. We have been recognized as the Fastest Growing IT Services Brand Globally in the 2026 Brand Finance IT Services 25 Report. We named a Leader in the Everest Group Private Equity (PE) Services PEAK Matrix® Assessment 2026 and Software Product Engineering PEAK Matrix® Assessment 2026.

About Position:

We are looking for a motivated and experienced Observability Engineer to join our growing Observability team. The ideal candidate should have a strong foundation in DevOps practices, hands-on experience with Grafana and enterprise monitoring platforms, and a solid understanding of Identity & Access Management (IAM) concepts. In this role, you will be responsible for designing, implementing, and supporting observability solutions that enhance platform reliability, application performance, operational visibility, and proactive incident management across enterprise environments. You will work closely with DevOps, Infrastructure, Security, Application, and IAM teams to build scalable monitoring frameworks and drive operational excellence.

• Role: Observability Engineer
• Location: Pune
• Experience: 5 to 8 Years
• Job Type: Full Time Employment

What You'll Do:

• Design, implement, and maintain enterprise-wide observability and monitoring solutions.
• Develop and manage Grafana dashboards, alerts, visualizations, and operational reports.
• Monitor infrastructure, applications, cloud services, and enterprise platforms to ensure availability and performance.
• Configure and optimize monitoring tools, metrics collection frameworks, logging platforms, and alerting systems.
• Implement observability best practices across applications, infrastructure, and cloud environments.
• Monitor application health, system performance, resource utilization, and service reliability.
• Collaborate with DevOps, Infrastructure, Security, and Application teams to improve system stability and operational efficiency.
• Support incident troubleshooting, root-cause analysis, and problem resolution activities.
• Identify performance bottlenecks and recommend remediation strategies.
• Develop automation scripts and tooling to improve monitoring and operational processes.
• Support monitoring and visibility initiatives for IAM and security-related platforms.
• Contribute to CI/CD and DevOps-driven observability practices.
• Implement monitoring standards for cloud-native and distributed systems.
• Create and maintain operational documentation, runbooks, dashboards, and knowledge articles.
• Participate in operational reviews, service improvement programs, and on-call support activities.
• Drive continuous improvement initiatives focused on reliability, monitoring coverage, and operational excellence.

Expertise You'll Bring:

• 5-8 years of experience in DevOps, Observability Engineering, Monitoring Administration, or Platform Operations.
• Strong hands-on experience with Grafana dashboard development, visualization, and alert management.
• Strong understanding of observability concepts including Metrics, Logs, Distributed Tracing, Application Monitoring, Infrastructure Monitoring, Service Reliability Monitoring.
• Experience building and supporting enterprise observability platforms.
• Ability to design effective dashboards, alerts, and monitoring standards.
• Hands-on experience with tools such as Grafana, Prometheus, ELK Stack, Splunk, Datadog, Dynatrace.
• Experience configuring monitoring agents, alerting mechanisms, and visualization frameworks.
• Understanding of monitoring architecture and operational analytics.
• Experience implementing proactive monitoring solutions.
• Strong understanding of DevOps principles and operational best practices.
• Experience supporting CI/CD pipelines and automated deployment environments.
• Exposure to infrastructure and platform automation initiatives.
• Experience using automation tools and scripting for operational efficiency.
• Familiarity with Git-based workflows and DevOps toolchains.
• Experience working with cloud environments such as Microsoft Azure, AWS, Google Cloud Platform (GCP).
• Understanding of cloud-native monitoring and observability practices.
• Experience monitoring virtual machines, cloud services, containers, and distributed applications.
• Knowledge of infrastructure performance analysis and capacity monitoring.
• Good understanding of Linux system administration.
• Experience with scripting languages such as Shell Scripting, Python, PowerShell.
• Ability to automate routine operational tasks and monitoring activities.
• Strong troubleshooting and log analysis skills.
• Basic to intermediate understanding of Identity & Access Management concepts.
• Knowledge of Authentication, Authorization, Single Sign-On (SSO), Multi-Factor Authentication (MFA), User Provisioning, Access Governance.
• Experience supporting monitoring requirements for IAM-related platforms and services.
• Understanding of security monitoring and access-related operational controls.
• Understanding of Site Reliability Engineering (SRE) principles.
• Experience supporting production environments and critical business applications.
• Strong incident management and root-cause analysis capabilities.
• Ability to identify recurring issues and implement preventive solutions.
• Experience supporting operational reviews and service improvement initiatives.

Benefits:

• Competitive salary and benefits package
• Culture focused on talent development with quarterly growth opportunities and company-sponsored higher education and certifications
• Opportunity to work with cutting-edge technologies
• Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
• Annual health check-ups
• Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents

Values-Driven, People-Centric & Inclusive Work Environment:

Persistent is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds.

• We support hybrid work and flexible hours to fit diverse lifestyles.
• Our office is accessibility-friendly, with ergonomic setups and assistive technologies to support employees with physical disabilities.
• If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment

Let’s unleash your full potential at Persistent -persistent.com/careers

“Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind.”