Exchange Pool Operations Intern

Your Tasks

• Maintain the Exchange Pool Stock Level overview by updating the Stock Level List daily using relevant SAP and operational data. Check stock data for completeness and consistency and flag zero-stock, critical-stock, and data-quality issues
• Maintain the Core Return Management overview, ensuring open cases, return dates, part numbers, serial numbers, Service Center details, and follow-up status are accurately recorded
• Monitor open core returns from Service Centers and internal maintenance, send reminders, document feedback, and support compliance with agreed or contractual return timelines
• Coordinate missing or incorrect core information by forwarding the Missing Information Form, tracking responses, and updating records until the case can proceed
• Check required documentation and references, including customers reports and sales delivery information, part and serial numbers, and removal data, and escalate unresolved discrepancies

With this you convince us

• Currently pursuing a Bachelor's or Master's degree in Business Administration, Supply Chain Management, Operations, or a related field
• Confident use of Excel for structured data entry, basic calculations, filters, lookups, and list maintenance
• Ability to work with SAP and shared mailboxes and to check operational data and documentation for accuracy, completeness, and consistency
• Analytical mindset with the ability to identify missing, incorrect, or inconsistent information and escalate exceptions appropriately
• Knowledge of Power BI is an advantage
• Fluent English skills are required; German language skills would be a strong advantage, along with a customer and service-oriented mindset

What we offer

• A committed, international team and unique projects
• Flexible working hours and individual pension solutions
• Support for training and opportunities for personal and professional development
• Discounted meals in our staff restaurant and various discounts for employees
• Team events at which we celebrate our successes together