VAS Engineer
Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Nov 5, 2026.
Position: VAS Engineer (Back Office)
Location: Cairo, Egypt (Onsite)
Experience Level: 5+ years
Role Overview
We are looking for a skilled VAS Engineer with strong Huawei vendor experience to join our Back Office operations team. In this role, you will be responsible for the maintenance, troubleshooting, operational support, and optimization of Value-Added Services platforms to ensure high availability and performance.
Key Responsibilities
Oversee day-to-day Back Office operational support, routine maintenance, and incident management for VAS platforms.
Perform deep-dive troubleshooting, root cause analysis (RCA), and system health checks on Huawei VAS solutions (e.g., SMSC, MMSC, USSD, IN, Voicemail).
Handle software upgrades, patch deployments, configuration changes, and integration tasks.
Coordinate with vendor technical support and cross-functional network operations centers (NOC) to resolve complex network issues within agreed SLAs.
Monitor system performance, capacity, and security compliance.
Requirements
Experience: Minimum 5 years of hands-on experience in VAS operations/support.
Vendor Expertise: Proven, hands-on experience working with Huawei VAS architecture and platforms is mandatory.
Technical Skills: Strong background in telecom protocols (MAP, SS7, SIGTRAN, Diameter, SMPP, SIP), Linux/Unix systems, and database management (Oracle/SQL).
Solid understanding of Back Office workflows, ticket escalation, and SLA management.
Excellent analytical, problem-solving, and communication skills.