Senior Quality Technician & Auditor

Are you an experienced Quality Assurance professional with a passion for garment quality, fit, technical excellence, and supplier performance? Our client, a leading apparel retailer, is seeking a dynamic Quality Assurance Manager to lead their QA function and drive world-class quality standards across multiple product categories.

This is an exciting opportunity to play a strategic role in ensuring product excellence from development through to retail, while leading continuous improvement initiatives across suppliers and internal teams.

Key Responsibilities

• Lead and approve all fit, seal and technical garment approval processes across knit and woven product categories.

• Evaluate garment fit on models and mannequins to ensure consistency with brand standards.

• Approve grading specifications and verify grade rules across full size curves.

• Develop, implement and maintain quality assurance standards, processes and best practices.

• Conduct supplier audits, including inline, final and random inspections, to ensure compliance with quality standards.

• Investigate quality concerns through root cause analysis and implement effective corrective actions.

• Provide technical expertise to resolve garment construction, fit and production-related issues.

• Monitor supplier performance through quality scorecards, audit results and compliance tracking.

• Produce insightful QA reports, dashboards and trend analyses using advanced Excel.

• Oversee quality performance within distribution centres and retail, including customer returns and product complaints.

• Present monthly quality performance reports with recommendations to drive continuous improvement.

• Lead, coach and develop the Quality Assurance team to achieve operational excellence.

Minimum Requirements

• Degree or Diploma in Clothing Production, Fashion, Textile Technology or a related qualification.

• 5-8 years' experience within garment quality assurance, technical, production or manufacturing environments.

• Strong technical knowledge of garment construction, pattern making and grading across knit and woven apparel.

• Proven experience working with multiple product categories and supplier networks.

• Advanced Microsoft Excel skills with the ability to analyse data and produce management reports.

Key Competencies

• Exceptional attention to detail and commitment to quality.

• Strong analytical, problem-solving and decision-making abilities.

• Excellent communication and stakeholder management skills.

• Proven ability to build and manage supplier relationships.

• Strong leadership, coaching and people development capabilities.

• Highly organised with excellent planning and administrative skills.

• Results-driven with a proactive approach to continuous improvement.