Dutch Customer Advisor
Confirmed on the employer's own hiring board on Nov 13, 2026. First seen by Alion on Oct 27, 2026. ProRekruter scores B on the Alion truth index.
Dutch Customer Advisor | Payment Terminals | Hybrid Athens | Mon-Fri | Start 7.12
1,450-1,595 gross/month Greece, AthensPermanent, Full timeHybridJob Overview
QualificationDutch C2 | English C1 Hours / scheduleMonday-Friday, within 09:00-18:30 (40 hours/week, weekends off) 7.12 IndustryPayment ServicesDo you speak Dutch at C2 level and enjoy helping customers?
Local hire only - you must already live in Athens.
Join an international team as a Dutch-speaking Customer Advisor in Athens and support customers with payment terminals, transactions and everyday payment enquiries.
1,450-1,595 gross/month + 2 extra salaries | Hybrid | Monday-Friday | Weekends off
Use your communication and problem-solving skills in an international payment services project, with fully paid training at the beginning of employment.
Location & Schedule
- Location: Athens - Neos Kosmos, Greece
- Work model: Hybrid (office + home office)
- Possible start: 7.12
- Your schedule: Monday-Friday, within 09:00-18:30 - 40 hours/week, weekends
About the Project
Support customers using payment terminals and merchant acquiring services with their transaction and payment enquiries.
You will also help with onboarding new customers and keep their information up to date.
What You Will Do
- Support Dutch-speaking customers with payment terminal and payment-related enquiries
- Handle transaction questions, including refunds, manual charges and locating payments
- Help onboard new customers
- Update merchant information in the database
- Use your analytical and problem-solving skills to clarify financial enquiries and provide clear support
Salary & Remuneration
- Base salary: 1,450 gross/month, paid 14 times per year (including 2 additional base-salary payments)
- Monthly performance bonus: up to 145 gross/month (10% of base salary)
- Up Hellas meal card: 3 net per worked day (approx. 60 net/month), increasing to 6 net per worked day (approx. 120 net/month) after
Average monthly gross package: 1,450-1,595 + 2 additional base-salary payments per year (2,900 gross total) + Up Hellas meal card (approx. 60 net/month).
What We Offer
- Possible start: 7.12
- Hybrid work in Athens (office + home office)
- Your schedule: Monday-Friday, within 09:00-18:30 - 40 hours/week, weekends off
- Permanent full-time Greek employment contract
- Fully paid training and learning courses to develop your skills
- Private health insurance, including optical and dental care, medical appointments and reimbursement of covered expenses
- Free online language courses, including Greek
- Free access to the gym inside the office building, including classes such as Pilates and yoga
- Rooftop cinema with Acropolis views
- On-site cafeteria for lunch breaks with colleagues
- 20 paid holiday days per year, increasing to 21 after one year and 22 after two years of employment
- Referral bonuses for recommending new colleagues
- Company parties, events and activities, both on-site and off-site
What We Are Looking For
- Dutch at C2 level
- English at C1 level
- Strong PC and MS Office skills, with confidence using multiple systems
- Analytical and problem-solving skills, with confidence working with numbers and data
- Clear written and verbal communication, teamwork and the ability to multitask and work towards targets
- You already live in Athens and are ready to work in a hybrid model with office days in Athens - Neos Kosmos
Local Hire Only
This role is open to candidates already living in Athens.
Relocation support is not available for this position.
Why Apply?
Looking for a Dutch-speaking Customer Advisor role with hybrid working and weekends off?
Apply with your CV and join the next payment services training group in Athens.
What happens after you apply?
Similar Dutch jobs in Greece
Other current opportunities that may match your profile.
Dutch Jobs AthensDutch-speaking Jobs GreeceDutch Customer Advisor AthensPayment Support Jobs GreeceCustomer Service AthensMerchant Support JobsHybrid Jobs AthensYour details First Name Last Name Location (City) Your phone number Email CV (Max 10MB, PDF, JPG, PNG) Upload Your CV A few quick questions When is the earliest and most suitable date to start for you? Do you need relocation support? If you are living abroad now, when are you ready to relocate to perform this job? What is your Dutch level (written and spoken)? What is your English level (written and spoken)? Do you already live in Athens and are you ready to work in a hybrid model with office days in Athens - Neos Kosmos? This offer is related to our client Concentrix Greece. Do you agree to continue with your application? YesNoAre you legally entitled to work in Greece? If you are not an EU citizen, please specify the basis on which you are allowed to work in Greece. Is there anything else you would like us to know about your application? and consent to the processing of your personal data and sharing it with the client offering this vacancy.Thank you for your application!
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