Lead Technology Developer

Overview

About Business Unit:

As part of the Digital Integration Services team, you’ll be at the forefront of modernizing marketing and delivering ground-breaking solutions. From crafting data-driven, personalized experiences that customers truly value to turning marketing visions into reality - we empower brands to achieve their goals. Our team of 1,200 experts in strategy, analytics, creative, and digital experience uses innovative technology and data-driven insights to craft relevant, customer-centric strategies for the world’s leading brands.

Why we are looking for you:

• Analyzing user requirements.
• Ensures delivery of assigned coding tasks to follow the design.
• Ensure the code deliverable meets the coding standard.
• Ensures that the code meets the quality requirements.
• Works closely with the leads to ensure that project timelines and deliverables are met.
• Ability to move seamlessly across multiple projects to ensure priority deliverables are met.

What you will enjoy in this role:

Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add new value to job accomplishments

Position Summary:

The Lead Developer should have 8+ years’ professional experience. He will be responsible for working independently and implementing the end-to-end requirements.

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision and 1 Voice.

Responsibilities

• Build scalable, secure, and high-performance backend services.
• Collaborate with product owners, architects, QA, DevOps, and other partners to deliver end-to-end solutions.
• Troubleshoot production issues and perform root-cause analysis for failures and performance bottlenecks.
• Review code, mentor junior developers, and enforce coding standards.
• Participate in estimation, planning, and technical design discussions.

Salesforce Health Cloud specific responsibilities:

• Salesforce Health Cloud experience - hands-on experience working with Health Cloud, ideally in a production enterprise environment.
• Strong Salesforce development skills - Apex, Lightning Web Components (LWC), SOQL, integrations, debugging, and general Salesforce development practices.
• Health Cloud configuration experience - ability to work beyond pure custom development and configure Salesforce/Health Cloud capabilities based on their existing environment set up. I am not sure how much existing documentation there is out there, but the existing team will be there to supply any historical context / knowledge.
• Life Sciences / Pharma experience - ideally someone who understands the pharma/life-sciences domain, including the types of workflows, data, users, and compliance considerations typically associated with these environments.
• Integration experience - familiarity with integrating Salesforce with external enterprise systems and APIs would be valuable. Nightly data feeds, snowflake-based integrations etc.
• Existing implementation support - comfortable coming into an established Salesforce org, understanding the current architecture/configuration, troubleshooting issues, and making enhancements without needing to redesign the platform.
• Agile delivery experience - able to work directly with product/business stakeholders, understand requirements, estimate work, develop/configure, test, and move items through the delivery lifecycle.
• Ability to work independently - since the intent is to increase velocity for the existing team, we should ideally have someone who can ramp up quickly and operate with limited day-to-day oversight. Our EI managers can still be in the loop making sure blockers are removed but the actual work assignment might happen from the existing team’s PMs.
• At the very least - someone with sales/ service cloud experience who can understand the backend triggers, flows, customizations, integrations etc.

Qualifications

• Minimum qualifications - 4-year Computer Science degree.
• At least 8+ years of experience in Salesforce Health Cloud.
• Translate business requirements into technical solutions.
• Prepare technical documentation, design documents, and implementation notes.
• Follow Agile/Scrum practices and contribute to sprint planning, reviews, and retrospectives.
• Coordinate with cloud/platform teams to align architecture and operational standards.
• Excellent written and verbal communications skills with an emphasis on confidentiality, tact, and diplomacy.

Additional Information

Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we’ve provided marketers from the world’s leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon’s comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

• People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
• Collaboration: We work together, support one another, and collectively achieve goals.
• Growth: There are endless opportunities for growth through learning, development and career advancement.
• Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
• Flexibility: We’ve created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

• Act with integrity
• Work together to win together
• Innovate with purpose
• Respect all voices
• Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Epsilon is an Equal Opportunity Employer. Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.