Partnerships Operations Coordinator

Role Overview

The Partnerships Operations Coordinator plays a critical role in ensuring the smooth operation and strategic growth of our technology partnerships. You will support day-to-day coordination, data management, and reporting for our alliances with Databricks, Anthropic, AWS, Google, Microsoft and other key partners. This role combines operational rigor, relationship management, and an analytical mindset to help our firm maximize partner-driven opportunities.

The Partnerships Operations Coordinator owns the operational backbone of the Partnerships function: certification tracking, deal registration administration, partner portal management, and compliance with partner program requirements.

Key tasks and responsibilities

Key Responsibilities

• Track certification and specialization requirements across all active partner programs (Databricks, Anthropic, GCP, AWS, MS/Azure, and Snowflake) and flag gaps before they put tier status at risk

• Administer partner portals: deal registration submissions, MDF (market development fund) claims and reconciliation, partner program renewals

• Maintain a single source of truth for partner program requirements, deadlines, and status

  • since this will otherwise live in different Alliance Managers' and Partner Champions heads

• Support the Chief Partnerships Officer with reporting: consolidate influenced-pipeline data from Alliance Managers and Account Executives into a unified view

• Coordinate logistics for partner events and co-marketing activities (registration, budget tracking against MDF)

• Serve as the point of continuity as the team scales - this role's process documentation is what makes it possible to onboard an Alliances Lead and additional Alliance Managers later without starting from scratch

Partnership Administration

• Maintain accurate and up-to-date partner records in CRM and partner portals, including all active, closed, and potential use cases, with the correct status, notes, and consumption.

• Track partnership requirements, certifications, badges, and program deadlines.

• Coordinate with internal delivery and sales teams to meet partner compliance requirements.

• Assist in the funding opportunities available through different partner funding programs.

Pipeline & Reporting

• Assist in tracking and reporting partner-sourced and influenced opportunities.

• Pull and analyze partner-related metrics for quarterly business reviews (QBRs).

• Crossbeam

• Monitor Partners (ie: Anthropic, Databricks and AWS) opportunity registration processes to ensure timely submissions.

Enablement & Marketing Support

Coordinate partner enablement sessions, webinars, and workshops for internal teams.

Support joint marketing campaigns, case studies, solutions building, and event coordination.

Ensure accurate use of partner branding and messaging in proposals and collateral.

Drive partnerships' tier advancement and status renewals through executing and facilitating the internal tasks necessary to meet the partnership status requirements, like certifications, customer satisfaction surveys and creating and publishing customer success stories.

Cross-Functional Collaboration

Liaise between sales, delivery, marketing, and partner teams to align priorities.

Facilitate communication around partner program updates, benefits, and requirements.

Assist in coordinating resources for joint go-to-market initiatives.