M&E Operations Manager

Park Inn by Radisson Amsterdam City West is a vibrant, colorful hotel featuring an integrated Amsterdam Congress Center. With 476 rooms and 21 versatile meeting spaces, including a spacious ballroom that accommodates up to 700 guests in theatre style and a unique rooftop event area, we are one of the largest meeting and events hotels in Amsterdam.

Located conveniently next to Amsterdam Sloterdijk station, the hotel is easily accessible by public transport and car. Designed by the renowned Karim Rashid, the property is part of the iconic VEN complex, sharing the building with Holland Casino, LimeHome apartments, World of Karaoke, and Restaurant Azura.

Join our team and experience a workplace where fun, informality, and the rich diversity of our international teams come together every day.

Calling all Banqueting Enthusiasts! Join Us as Meeting & Events Operations Manager at Park Inn by Radisson Amsterdam City West!

• Are you passionate about delivering high-quality events?
• Are you able toinspire and support a diverse team with energy andenthusiasm?
• Can you seamlessly manage 21 meeting rooms while keeping every detail in check?
• Ambitious to bring our F&B and M&E product to a next level!

If you say Yes I can! Then we want to hear from you!

What’s in it for you?

• A salary in FG 7 of the Horeca CLA, ranging from €3.200 to €3.678,53 per month based on 38 hours per week and experience;
• 25 holidays per year (based on FT employment, 38 hours per week);
• Travel expense reimbursement of €0,23 per km (max €14,63 per day)
• Free parking spots for team members;
• Delicious meal during your shift;
• 8% holiday allowance (paid yearly in May);
• Industry pension plan (PH&C);
• Access to the employee discount platform Benefits at Work which offers exceptional rates on products and services from renowned brands and popular amusement parks;
• Recommend a friend program (up to €250 per person who joins us);
• (International) training and job opportunities within the Radisson Hotel Group;
• Staff activities such as the annual staff party, summer event, Sinterklaas party, departmental outing, and many more social activities;
• After your probationary period, a 'Know Where You Work program' so you can experience a real guest experience;
• Staff discount on stays and F&B at Radisson Hotel Group worldwide, not only for yourself but also for family and friends.
• 50% Discount on Food & Beverage: Enjoy half-off on dining experiences at the Radisson Blu and Park Inn by Radisson hotels throughout the Netherlands.

Essential ingredients:

• Proven experience in banqueting or events with strong problem-solving skills.
• Flexibility to work varying shifts, including mornings, evenings, weekends, and holidays. And willingness to support other F&B outlets when needed.
• Excellent communication skills: especially in English, and a great addition if you also speak an extra language!
• Strong leadership skills to train, motivate, and support your team in creating memorable moments
• The role requires the physical ability to set up and rearrange meeting rooms and event spaces, including moving furniture and equipment, in line with event requirements. This is an essential part of the job and involves regular physical effort.

Responsibilities:

• Support the F&B Manager with overseeing the smooth operation of the Meeting & Events Operations, ensuring a flawless experience for every guest.
• Coordinate and manage service for 21 meeting rooms, delivering exceptional experiences at every touchpoint.
• Train, inspire, and lead the team to achieve high performance and service.
• Work proactively to improve guest satisfaction, responding promptly to inquiries and feedback.
• Ensure compliance with food safety regulations, hygiene standards and brand standards.
• Address guest needs and resolve complaints efficiently and professionally.
• Coordinate that meeting rooms are prepared and set up completely according to the guests needs.
• Reviewing and revising standard operating procedures (SOPs) to enhance operational efficiency.
• Collaborate with management to optimize workflow and operational efficiency.
• Foster a positive, inclusive, and high-energy work environment for all team members.

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life.

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development-helping you reach your full potential.

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference-in hospitality, your community and beyond.

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding!

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide

Guaranteed minimum of 30% off for your Friends & Family

Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.

Apply now and let’s make every moment matter.

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.