ServiceNow Senior Developer

Experience: 3–5 Years
Location: Singapore
Company: Ranosys Technologies

Key Responsibilities

• Develop, configure, and customize ServiceNow applications and modules based on business requirements.
• Build and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs.
• Develop workflows and automation using Flow Designer, Workflow, and IntegrationHub.
• Customize Service Catalog, Catalog Items, Record Producers, and Service Portal components.
• Develop and maintain integrations using REST/SOAP APIs, MID Server, and IntegrationHub.
• Configure and support ITSM modules, including Incident, Problem, Change, Request, and Knowledge Management.
• Troubleshoot technical issues, optimize performance, and support testing, deployments, upgrades, and production activities.

Required Skills

• Hands-on ServiceNow development experience.
• Exposure to additional modules such as ITOM or HRSD or CSM
• Proficiency in JavaScript, ServiceNow scripting, Business Rules, Client Scripts, Script Includes, and ACLs.
• Hands-on experience with Flow Designer, Workflow, Service Catalog, and automation.
• Experience with REST/SOAP APIs, IntegrationHub, MID Server, and third-party integrations.
• Understanding of ServiceNow data models, platform security, update sets, and deployment processes.
• Strong debugging, troubleshooting, problem-solving, and communication skills.
• Singapore Citizens & PR only to apply.

Skills

Application Service Provider, Workflow Automation, Business Rules, Workflow, improve system performance, Development, Technical Troubleshooting, Itsm, REST APIs development, ACLS, JavaScript, Software Upgrades, Adapt to Change, Test and Support, ServiceNow, Cataloging, Incident & Problem, Deployment