Salary
≈ $7.5k – $16k per year (Estimated)
Location
In office (Egypt)
Confirmed on the employer's own hiring board on Oct 28, 2026. First seen by Alion on Oct 26, 2026.
Overview
Company
Impact
Profile match
Raya Holding is an Egyptian group founded in 1999 and headquartered in Cairo. Its subsidiaries cover information technology, contact centres, distribution and logistics. The company is listed on the Egyptian Exchange.
- Support network installation and configuration according to project plans, scope of work, and Cisco standards.
- Respond to customer calls and resolve Level 1 network issues within agreed SLAs.
- Follow escalation procedures for complex or persistent technical issues.
- Conduct testing according to acceptance criteria.
- Visit clients regularly for proactive troubleshooting and incident management.
- Prepare accurate technical reports and update the senior networking team.
- Bachelor's degree in Communications Engineering or Computer Science.
- 0-2 years of experience in a relevant technical role.
- Hands-on knowledge of network topologies, protocols, routing protocols, routers, and switches.
- Familiarity with Voice technologies, such as Call Manager, Voice Gateways, Unified Messaging, and IPCC, or Security technologies, such as Firewalls, IPS, HIPS, URL Filters, and Network Access Control.
- CCNA certification is preferred.
- Strong analytical thinking, technical troubleshooting, creativity, and quality focus.
- Proficient Arabic and advanced English communication skills.
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