Technical Program Manager (2 year FTC)

Global Technology Solutions (GTS) at ResMed is a division dedicated to creating innovative, scalable, and secure platforms and services for patients, providers, and people across ResMed. The primary goal of GTS is to accelerate well-being and growth by transforming the core, enabling patient, people, and partner outcomes, and building future-ready operations.

The strategy of GTS focuses on aligning goals and promoting collaboration across all organizational areas. This includes fostering shared ownership, developing flexible platforms that can easily scale to meet global demands, and implementing global standards for key processes to ensure efficiency and consistency.

The Technical Program Manager (TPM) - Singapore is ahands-on senior delivery leader within Global Technology Solutions (GTS), accountable forpersonally driving end-to-end execution across complex, crossfunctionaltechnology initiatives spanning Supply Chain, Quality, Operations, and GTS.

The role actively owns the full breadth ofprogram and project management disciplines -scope, schedule, cost, quality, risk,anddependencymanagement-operating hands-on with teams and partners to resolve issues, manage trade-offs, and sustain delivery momentum.

The role is suited to a senior delivery leader who is equally comfortableowning a single, high -impact project or leading a large, multi -workstream program, scaling governance, engagement, and execution depth based on complexity, risk, and business criticality.

Key Responsibilities

1. Program/ProjectLeadership & Execution (Primary Accountability)

• Lead end-to-end planning and execution of multi-year, multi-workstream technology programs/projectsspanningtheResmedsupply chain.

• Lead delivery of either major standalone initiatives or complex, multi-workstream programs, adapting governance, cadence, and depth of hands-on engagement to match regulatory risk, scale, and delivery criticality

• Support development of anintegratedGTSSupply chainmaster plan including milestones, dependencies, and critical path.

• Drive disciplined management of scope, schedule, cost, risks, and issues with clear escalation paths.

• Ensure delivery readiness through structured checkpoints (design readiness, build readiness, cutover readiness).

• Lead delivery discussions in governance forums, steerco meetings, and executive reviews, bringing first-hand insight from active program execution and framing clear options, risks, and trade-offs for decision

• Provide independent challenge and decision support on delivery trade-offs, sequencing, and investment choices.

• Coach and guide other project and program managersinSingapore&Malaysia,embeddingdelivery standards and expectations.

• Act as delivery continuity and escalation lead,representingthe Director whererequiredand ensuring momentum, decision quality, and alignment across initiatives during periods of change or absence.

• This role is not a PMO or coordination position; success requires direct ownership of plans, risks, dependencies, and delivery outcomes.

3. Integrated Planning &ActivePortfolio Orchestration

• Actively manage and resolve cross-program dependencies across Supply Chain, Quality, Operations, and GTS portfolios.

• Own resolution of sequencing conflicts and resource bottlenecks, driving agreed mitigations directly into integrated delivery plans.

4. Stakeholder Management & Communication

• Build strong, trust-based relationships with site leadership, Engineering, Ops, Quality, and IT.

• Translate complex technical delivery topics into concise, executive-level communications.

• Produce and present steerco packs covering:

• Delivery status

• Key risks and decisionsrequired

• Dependency and capacity impacts

• Drivetimelydecision-making across global and regional stakeholders.

5. Governance, Tooling & Ways of Working

• Embed consistent delivery standards across programs through direct application on active initiatives, not by policy definition alone.

• Drive disciplined, hands-on use of Jira, Confluence, and delivery dashboards to enable transparency, foresight, and predictable outcomes.

• Embed scalable governance rhythms aligned to GTS operating model.

• Leverage data, automation, and AI-enabled reporting to improve foresight and execution confidence.

6. Continuous Improvement

• Identifysystemic delivery risks and improvement opportunities across programs.

• Actively contribute to the evolution of GTS planning, governance, and portfolio practices.

• Champion lessons learned and continuous improvement across theSupply Chain and QARAdelivery community.

Required Skills & Experience

• Demonstrated experience delivering large-scale, complex technology solutions across multiple domains (enterprise applications, cloud, manufacturing systems), with end-to-enddelivery responsibilityfrom planning through to cutover and stabilization.

• Demonstrated aspiration and capability to grow beyond a single-program remit, taking on broader delivery leadership, coaching responsibility, and enterprise-level problem solving over time.

• Proventrack recordmanagingmulti-vendor and systems-integrator-led programs, including coordination of internal teams and external partners to tight timelines and quality expectations.

• Strong capability in managinghigh levelsof ambiguity and complexity, translating loosely defined strategic intent into executable plans with clear milestones, dependencies, and outcomes.

• Exceptional stakeholder engagement and influencing skills, with the ability tooperatecredibly with senior executives, site leadership, and functionalleads.

• Demonstrated strength in executive-level communication, including the ability to:

• Articulate complex technical issues in clear, business-focused language

• Frame options, risks, and trade-offs to supporttimelydecision-making

• Challenge constructively whilemaintainingtrust and alignment

• Experienceoperatingin a consulting or professional services environment, including:

• Delivery of fixed-price or outcome-based engagements

• Strong financial and commercial discipline (scope control, change management, margin awareness)

• Managing client expectations and contractually bound deliverables

• Ability to balance strategic thinking with hands-on execution, stepping into detail whenrequiredwhilemaintainingan enterprise and portfolio-level view.

• High emotional intelligence, resilience, and adaptability when working across cultures, time zones, and seniority levels.

Qualifications

Required

• Bachelor’s degree in Technology, Business, or related field.

• 10+ years’ experience in technical project or program management in complex environments.

• Strong experience with Jira, Confluence, and modern delivery toolsets.

• Strongworkingknowledge of Agile, Waterfall, and hybrid delivery models.

Preferred

• Experience insupply chain, ormulti domainenvironments.

• PMP,SAFe, or equivalent certification.

• Experience supporting portfolio-level planning or governance models.

• Exposure to AI-enableddelivery optimisationapproaches.

Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.