Sales Consultant, PF
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Salary
≈ $11k – $29k per year (Estimated)
Location
In office (Kuantan)
Seniority
Junior · 1+ year exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Headquartered in Kuala Lumpur, Malaysia, RHB Banking Group is one of the largest fully integrated financial services institutions in Southeast Asia. The group offers a comprehensive suite of conventional and Shariah-compliant financial solutions, including retail and commercial banking, investment banking, asset management, stockbroking, and general insurance. Additionally, it serves retail customers, small businesses, and large corporate clients across Malaysia and multiple regional markets, including Singapore, Indonesia, Thailand, and Cambodia.
Primary Objective:
- Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs
- Deliver superior customer experience
Key Responsibilities:
Sales
- Solicit and promote sales of PF products
- Achieve individual sales targets and contribute towards to achievement of Group targets
- Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads
- Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers
- Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
Customer Service
- Ensure high standard of customer experience in line with the quality and standards set by the Bank
Compliance
- Ensure compliance to the policies and procedures set by the Bank
- Protect the image and brand of the Bank
Operations
- Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank
Requirements:
- Bachelor Degree - Any related field(s).
- 1 year of experience in sales and customer service related field
- Have the relevant licenses for the portfolio
- Highly motivated, winning attitude, success driven, self-initiated and able to work with minimal supervision
- Comfortable with engaging people, prefers doing sales and take personal responsibility on delivering results
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