IT Executive (Operations)
First seen by Alion on Nov 10, 2026.
Job Description
Provide first-level (L1) IT support to office staff, production and client-side operations.
Troubleshoot hardware, software, network, email and system-related issues.
Manage and maintain network infrastructure, including firewalls, LAN, switches, Wi-Fi and VPN.
Administer Microsoft Azure, Microsoft 365 and Entra ID.
Develop and maintain IT SOPs, procedures and documentation in line with ISO standards and PDPA requirements.
Support IT audits, prepare audit documentation and follow up on corrective actions.
Manage IT assets, including equipment setup, deployment, maintenance and disposal.
Monitor system security, user access, backups and software updates.
Requirements
Diploma or Degree in IT, Computer Science, Information Systems or equivalent.
2–4 years of experience in IT support or IT operations.
Hands-on experience in firewall setup and management.
Good knowledge of LAN, switches, VLANs, DHCP/DNS and Wi-Fi.
Experience administering Microsoft 365, Entra ID and Azure.
Familiarity with ISO 27001/27002 standards and PDPA requirements.
Good troubleshooting, documentation and communication skills.
Added Advantage:
Relevant IT certifications (e.g. Microsoft Azure, Fortinet, CompTIA).
Experience in IT audit, compliance or government project support.
Basic PowerShell scripting knowledge.
Skills
Microsoft 365, Microsoft Azure, SOP Development, ISO 27000, Disposal, Information Systems, Computer Information Systems, Hardware Troubleshooting, Computer Science, Network Infrastructure, Good Written Communication Skills, VLAN Hopping, Office Support, Deployment, Security Monitoring, Audit Documentation