Provisioning Engineers

We are seeking a skilled Provisioning

Engineer to join our network operations team. In this role, you will take

ownership of approved network designs and deliver them through to successful

service activation on the live network.

You will be

responsible for planning, configuring, testing, and commissioning services

across fibre, transport, and IP networks while coordinating with multiple

stakeholders to ensure timely, high-quality, and error-free service delivery.

The role requires strong technical hands-on expertise, excellent coordination

skills, and the ability to work in a shift-based environment.

• Take

ownership of approved orders from the Design team and deliver them through to

successful service activation within committed timeframes

• Plan

provisioning activities, book change windows, prepare configuration scripts,

and verify all pre-requisites before activation

• Configure,

activate, and commission services on the live network in accordance with the

approved design and change management processes

• Coordinate

with Field Engineers, NOC, customer technical contacts, and third parties

(e.g., carriers, NBN Co, vendors) to ensure end-to-end service delivery

• Perform

thorough service testing and validation against acceptance criteria and obtain

customer sign-off where required

• Diagnose

and resolve issues encountered during provisioning; escalate to Design, Vendor

Support, or senior engineers when necessary

• Execute

rollback procedures cleanly when required and ensure the network is returned to

a stable state

• Update

inventory, provisioning records, and order management systems accurately upon

completion of each task

• Produce

handover documentation for Service Operations and ensure monitoring and

alarming are correctly configured

• Provide

post-activation support during the warranty/early-life period and assist with

fault investigation

• Work

shifts and after-hours change windows as required, following on-call and

escalation procedures

• Identify

recurring provisioning issues or process gaps and contribute to continuous

improvement initiatives

• Comply with workplace Health, Safety, and

Environment (HSE) policies and procedures at all times

• Actively

contribute to process improvement initiatives and suggest enhancements to

workflows and best practices

and activities as requested by the line manager or as required by business

needs

Requirements

• Education: Bachelor’s degree in Telecommunications,

Electronics, Computer Science, or related engineering field (Diploma with

strong relevant experience may be considered)

• Experience: 4-8 years of hands-on experience in network

provisioning and service activation within a telecom or service provider

environment

• Technical Skills:

oHands-on

configuration and provisioning of Juniper (MX), Cisco, and Nokia devices

oStrong

experience with SecureCRT, WinSCP, and scripting for device configuration

oDWDM

provisioning experience on Nokia PSS and Huawei platforms using NFM-P and NFM-T

oWorking

knowledge of Alcatel SDH (1660, 1662, 1642), Cisco WIP routers, Nokia

NGTT/NGCE-AA, and Netconfig roles

oExperience

with Microsoft Azure and AWS networking, including tunnel creation

oOperational

knowledge of NBN Portal, One Manage, TEMIP, Voice Switches, and OSS systems

oExperience

using Cisco Prime for NTU device scripting

• Soft Skills:

oExcellent

coordination and stakeholder management skills

oStrong

problem-solving and troubleshooting abilities under pressure

• Other Requirements:

oWillingness

to work in rotational shifts and after-hours change windows

oExperience

working in onshore-offshore delivery models

• Preferred

Qualifications

oHuawei

certifications - NCE-CE (Cloud & Enterprise) and NCE-TX (Transmission)

oExperience

with fibre, transport, and IP/MPLS service provisioning