Senior System Administrator FSR (Field Service Representative)

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• Support Australia’s Defence mission
• Enable the Australian Defence Force to execute missions effectively
• Work with an experienced team on the nation’s most complex engineering programs

Your mission starts here at Raytheon Australia! Right now, we are seeking a bright and energised Senior System Administrator FSR. Join our team of outstanding people with expertise across a wide variety of disciplines and position yourself at the forefront of tomorrow’s capabilities.

This is an exciting opportunity for the right FSR to play an instrumental role in creating the future of Joint Data Networks in Australia. The JP9347 JIC System program provides an assured exchange of tactical, operational and strategic data across the Joint Force and coalition partners; including Situational Awareness (SA) and Command and Control (C2) information.

In the pivotal role of Senior System Administrator FSR, you will work alongside the 1JDNU organisation to provide technical support resolving system technical issues.

In the role you will be responsible for providing perform system administration duties on-site, field support to test and training activities, and perform helpdesk duties.

Key Responsibilities

• Providing technical support to ADF operators and maintainers in the form of on-site support, field support (as required) and helpdesk services.
• Perform maintenance duties on the JIC System, as and when required by ADF maintainers to assist with system technical issue resolution or perform system upgrades.
• Ensure compliance with Defence and Raytheon Australia policies and procedures in relation to Global Trade, EHS&W and Finance.
• Coordinate with the customer to arrange travel as required.
• Assist in training and mentoring System Administrators.

Skills, Experience and Qualifications:

• System Administration qualifications, including:
• CCNA/P (Cisco Certified Network Associate/Professional) certification in routing and switching, Service Provider or higher, or equivalent knowledge and experience
• Windows/Domain: MSCA or equivalent
• VMware: VCP or equivalent
• SIEM
• Minimum 6 years’ experience in complex IT system maintenance and administration.
• Previous experience as a Level 2 or Level 3 Network Engineer administering a bespoke network
• Understanding and application of technical theories and concepts relating to IT systems, networks, user administration and software management
• Applicants must be willing to undertake interstate travel in support of our customer’s needs, sometimes for extended periods of up to two to three weeks at a time.
• When required delivery of training and ongoing mentoring of System Administrators.
• Desirable understanding and application of radio frequencies, networking, modems, and communications technologies.
• Successful candidates must be eligible to obtain and maintain a NV2 Security clearance as needed. Eligibility can be found at https://www.agsva.gov.au/applicants/eligibility-suitability

In return, we will support you with access to best practice tools, systems and processes while continually investing in your growth by providing tailored learning and development opportunities.

This is your opportunity to join the brightest minds in the nation working for the mission on leading-edge technology to deliver Australia’s most significant Defence capabilities.

If you are looking to contribute to the mission that matters, click apply now or contact us at [email protected]

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.

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