IT OFFICER

Rubicle IT Services is seeking an experienced, technically skilled, and reliable IT Officer to join our team.

The successful candidate must have strong technical knowledge and practical experience in IT support, network administration, infrastructure management, troubleshooting, security systems, and general IT operations.

The candidate must be adaptable and capable of managing both traditional IT infrastructure and integrated security technologies.

1. Microsoft Infrastructure and Cloud Services

• Microsoft Office 365 administration and support.
• Microsoft Azure administration and management.
• Windows Server installation, configuration, and maintenance.
• Exchange Online administration and troubleshooting.
• User account management, permissions, and access control.

2. Networking and Infrastructure

• Network administration, configuration, and troubleshooting.
• Termination of various networking media, including UTP, FTP, and fibre-optic cabling where applicable.
• Understanding of network infrastructure and connectivity.
• Experience with PTP (Point-to-Point) and MPTP wireless communication technologies.
• Understanding of Direct Current (DC) electrical systems and power requirements.

3. Integrated Security Systems and Technology

• Configuration and management of various integrated control modules and systems.
• Configuration and management of ZKTeco biometric systems and other generic biometric access control systems.
• Installation, configuration, and management of Hikvision CCTV systems and other generic CCTV brands.
• Troubleshooting and maintenance of electronic security equipment and associated infrastructure.

4. Applications and Technical Support

• Ability to adapt to and manage third-party applications and software utilities.
• Installation, configuration, and troubleshooting of various software applications.
• General hardware and software maintenance.
• Providing technical support to end users and resolving IT-related incidents.

Additional Competencies

The ideal candidate must possess:

• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Good organisational and time-management abilities.
• Ability to work independently and within a team.
• Ability to manage multiple technical projects and responsibilities.
• Willingness to learn and adapt to new technologies.
• Strong attention to detail and commitment to service delivery.

• A degree in Information Technology (IT) or a related field or equivalent certification.
• 5–7 years of relevant IT experience.
• Proven experience in IT support, network administration, hardware and software troubleshooting, system maintenance, user support, and IT asset management.
• Proven of cybersecurity, data backups, access control, and IT inventory management.
• Experience managing network infrastructure and communication systems, including radio communication systems where applicable.
• Additional IT certifications or short courses from recognised institutions, such as Microsoft and Cisco, will be an advantage.

R20,000.00 Gross per month