Business Consultant - B2B CRM
First seen by Alion on Oct 28, 2026.
Job Summary:
We are looking for a Business Consultant with hands-on experience in SAP Cloud for Customer (C4C) and B2B CRM processes. The candidate will translate business requirements into end-to-end solution concepts and support the implementation, configuration, and continuous improvement of global B2B CRM solutions while coordinating with international Agile DevOps teams.
Key Responsibilities:
- Analyze business requirements and translate them into SAP C4C solution concepts.
- Support the implementation, configuration, and continuous improvement of B2B CRM solutions.
- Manage C4C business objects, customizing, layout adaptations, and organizational structures.
- Handle reporting, territory management, dashboards, and data replication.
- Manage transports, SAP incidents, and connectivity between SAP Cloud and on-premises systems.
- Coordinate with business stakeholders, service providers, and international development teams.
- Collaborate with Agile teams using Scrum and Kanban methodologies.
Required Technical Skills:
- Hands-on experience with SAP Cloud for Customer (C4C) / SAP Sales Cloud.
- Strong understanding of B2B CRM business processes and SAP system environments.
- Experience with C4C business objects, configuration, and customizing.
- Knowledge of reporting, territory management, dashboard management, and data replication.
- Experience in layout adaptations, transport management, and organizational structure management.
- Understanding of SAP incident management and interfaces between cloud and on-premises systems.
Required Professional Skills:
- Excellent communication and stakeholder-management skills.
- Ability to coordinate with business teams and service providers.
- Experience working with international teams.
- Familiarity with Agile methodologies, including Scrum and Kanban.
- Experience using Jira and Confluence.
- Fluency in English.
Skills
IT Consulting, Functional Consultant, SAP Services, IT Business Analyst