Salesforce Service Cloud Technical Developer - Lightning Component Framework
First seen by Alion on Oct 29, 2026.
Role : Salesforce Service Cloud Technical Developer
Experience : 6 - 9 Years
Location : Pune (Hybrid)
Employment Type : Full-Time / Contract
Immediate joiner only
Job Summary :
We are looking for an experienced Salesforce Service Cloud Technical Developer with 6 - 9 years of hands-on Salesforce development experience. The ideal candidate should have strong expertise in Service Cloud customization, Apex development, Lightning Web Components (LWC), integrations, and Salesforce automation.
Key Responsibilities :
- Design, develop, and customize Salesforce Service Cloud applications.
- Develop Apex classes, triggers, Lightning Web Components (LWC), and Visualforce components as required.
- Configure and customize Service Cloud features such as Cases, Queues, Assignment Rules, Escalation Rules, Email-to-Case, and Omni-Channel.
- Build automation using Salesforce Flows and other declarative tools.
- Develop and maintain REST/SOAP API integrations with external systems.
- Work with SOQL, SOSL, custom objects, validation rules, and security models.
- Troubleshoot technical issues, optimize performance, and resolve defects.
- Participate in code reviews, unit testing, deployments, and production support.
- Collaborate with functional consultants, business analysts, and stakeholders to deliver solutions.
Required Skills :
- 6 - 9 years of Salesforce development experience.
- Strong hands-on experience with Salesforce Service Cloud.
- Expertise in Apex, Triggers, LWC, SOQL/SOSL, and Salesforce Flows.
- Experience with Service Cloud features such as Case Management, Omni-Channel, and Email-to-Case.
- Experience with REST/SOAP APIs and system integrations.
- Knowledge of Salesforce security, governor limits, debugging, and performance optimization.
- Experience with Git, Salesforce deployment tools, and CI/CD practices.
- Strong communication and problem-solving skills.
Preferred Skills :
- Salesforce Platform Developer I/II certification.
- Experience with Salesforce DX, Copado, Gearset, or similar deployment tools.
- Knowledge of Experience Cloud or other Salesforce clouds.
- Experience working in Agile/Scrum environments.
Skills
Salesforce, Apex, Salesforce Service Cloud, RESTful API, Lightning Component Framework, SOQL/SOSL, Visual Force, Salesforce LWC