Software Engineering SMTS

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword - it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Ajna team builds and operates Salesforce’s internal Kafka-as-a-Service platform - the distributed messaging backbone that powers real-time data pipelines, alerting, analytics, and event streaming across every major Salesforce product and cloud environment.

The platform serves a broad ecosystem of internal engineering teams across commercial, GovCloud, and sovereign cloud environments globally. This team pursues principled, high-impact architectural evolution with direct consequences at production scale.

The team operates with distributed coverage across Pacific and India Standard Time zones, maintains continuous on-call coverage, and is actively invested in intelligent automation - including AI-powered tooling built in-house to support triage and auto-remediation at scale.

What We Are Looking For

* Strong distributed systems fundamentals, including deep understanding of Kafka internals (leader election, ISR management, consumer groups, log compaction, partition rebalancing) and the ability to reason about consistency and availability trade-offs in multi-tenant environments

* Kubernetes engineering proficiency, including StatefulSets, Autoscaling, PersistentVolumeClaims, and Helm; demonstrated experience debugging production Kubernetes workloads

* Infrastructure-as-code experience with Terraform for cloud resources (IAM, object storage, messaging, block storage)

* Java engineering depth; the team’s core services are Java-based and require clean, performant, operationally sound implementation

* Operational ownership mindset: participation in on-call rotation, production incident investigation, and systematic root cause analysis

* Strong written communication skills and the ability to produce architectural designs that influence decisions across team and organizational boundaries

Your Impact:

• Deliver cloud infrastructure automation tools, frameworks, workflows, and validation platforms on our public cloud platforms such as AWS, GCP, Azure, or Alibaba
• Designing, developing, debugging, and operating resilient distributed systems that run across thousands of compute nodes in multiple data centers
• Using and contributing to open source technology (Spinnaker, Zookeeper, etc.)
• Developing Infrastructure-as-Code using Terraform
• Writing microservices on containerization frameworks such as Kubernetes, Docker, Mesos
• Resolving complex technical issues and drive innovations that improve system availability, resilience, and performance
• Eat, sleep, and breathe services. You have experience balancing live-site management, feature delivery, and retirement of technical debt
• Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Required Skills:

• A related technical degree required
• 4+ years backend software development experience
• Deep knowledge of programming in Java, Golang, Python, or Ruby
• Experience using and contributing to open source technology: Kafka, Spinnaker, Zookeeper
• Experience owning and operating multiple instances of a critical service
• Experience with Agile development methodology and Test Driven Development

• Experience with critical infrastructure services including, monitoring, alerting, logging, and reporting applications

Benefits & Perks

Check out ourbenefits site which explains our various benefits, including wellbeing reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Salesforce Information

Check out our Salesforce Engineering Site.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what’s possible - for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.