Head Waiter/Waitress

Sandblu Resort is currently in search of:

Head Waiter/Waitress

Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.

At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.

Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant.

Responsibilities

• Ensure smooth and elegant daily operations.
• Take orders attentively, answer questions, and record them accurately.
• Describe daily specials, promotions, and menu highlights.
• Offer wine and drink recommendations, pour and serve beverages.
• Respond to guest requests and accommodate special dietary or other requirements.
• Handle guest concerns or complaints with professionalism and discretion.
• Serve food and beverages on time, ensuring the set quality standards.
• Uphold the visual presentation and professional standards of the dining area at all times.
• Clear tables, reset for next guests, and maintain dining area cleanliness.
• Adhere to health, safety, and hygiene regulations at all times.
• Ensure clear communication between service and kitchen teams for timely and accurate service.
• Assist the Restaurant Manager in daily reporting, inventory checks, and other duties.
• Perform additional duties as assigned by restaurant leadership.

Requirements

• Minimum 2 years of experience as Head Waiter or senior service staff in fine dining or luxury hospitality.
• High school diploma or equivalent. A degree or certificate in hospitality or a related field may be a plus.
• Solid knowledge of food, wine, and modern service techniques.
• Fluency in English required; additional languages are a plus.
• Exceptional customer service and interpersonal skills, with the ability to engage with guests in a friendly and professional manner.
• Capability to handle customer concerns and complaints diplomatically and find solutions.
• Capacity to work collaboratively with kitchen staff and other waitstaff to ensure smooth service.
• A positive attitude and a willingness to go the extra mile to enhance the dining experience for guests.

Benefits

• Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
• Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
• All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
• Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
• Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
• Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.

Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.

If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.