Housekeeping Supervisor

Sandblu Resort is currently in search of:

Housekeeping Supervisor

Crafting the Future of Luxury Hospitality in Santorini, we are the team behind one of Greece's most exciting and rapidly growing luxury hospitality group. Our expanding collection includes the award-winning Sandblu Resort, the first LXR Hotels & Resorts property by Hilton in Greece, Blu Syllogi, a carefully curated handpicked fashion collection, the iconic Blu Restaurant overlooking Santorini's breathtaking Caldera, Inspire Luxury Villas, and the upcoming luxury developments Heliotopos Luxury Caldera Suites & Restaurant, and a new beachfront destination.

At Sandblu, we are redefining ultra-luxury hospitality through excellence, innovation, and genuine Greek hospitality. As one of the few LXR Hotels & Resorts in Europe, we are proud to introduce a new benchmark of luxury to Greece while creating exceptional destinations where unforgettable guest experiences begin with outstanding people.

Discover more: Sandblu Restaurant Gallery, Nectar Restaurant Gallery and Blu Restaurant Gallery or find us on social media at Sandblu, Nectar Restaurant and Blu Restaurant.

Responsibilities

• Supervises the housekeeping team, including maids, housemen, public area cleaners, staff house cleaners, and laundry personnel, ensuring smooth daily operations.
• Inspects guest rooms and all common areas to confirm that cleanliness, presentation, and maintenance meet the hotel’s established standards.
• Coordinates and organizes daily work schedules, assigning tasks based on operational needs and occupancy levels.
• Maintains effective communication with other hotel departments-such as Room Service, Front Office, Maintenance, and Spa-facilitating information flow and resolving issues promptly.
• Records and reports daily faults or maintenance issues, ensuring timely follow-up and corrective actions.
• Oversees the Lost & Found process, ensuring accurate documentation, safe storage, and proper return of guest items.
• Handles guest requests and ensures their needs are met promptly, contributing to overall guest satisfaction.
• Identifies, addresses, and helps prevent operational issues within the department to maintain efficiency and service quality.
• Ensures adherence to hotel policies, procedures, and operating standards, guiding the team towards consistent compliance.
• Monitors and enforces hygiene, safety, and appearance standards, ensuring a safe and professional working environment.
• Participates in the training, evaluation, and ongoing support of staff, promoting consistency and high performance.

Requirements

• At least 2 years of experience in a similar position in a 4* or 5* hotel.
• Strong knowledge of housekeeping procedures, room standards and luxury hospitality standards.
• Previous experience as a maid is considered an advantage.
• Good command of English for effective communication with guests and colleagues.
• Leadership, communication and team management skills.
• Flexibility, adaptability, and willingness to further develop professionally.
• Basic computer literacy for daily reporting and departmental documentation.
• Professional appearance and a positive, service-oriented attitude.

Benefits

• Tailored Compensation: Salary package customized to fairly reflect your profile and expertise.
• Staff Residences: Shared accommodations of up to 2 pax, with comfort amenities, ensuring a seamless home-away-from-home experience in Santorini.
• All-day Meal Plan: Balanced and freshly prepared meals (breakfast, lunch, dinner), served in welcoming staff dining setting.
• Exclusive Staff Privileges: Access to special staff discounts across our network of partners and Friends & Family rates for your loved ones.
• Pathway to Growth & Development: Ongoing professional development in line with global hospitality standards and a clear trajectory for career advancement within a fast-growing, award-winning resort.
• Recognition & Rewards: Access to performance-based bonus schemes and recognition initiatives that celebrate talent, achievement, and contribution to the Sandblu vision, along with CSR and engagement activities that foster connection and purpose.

Our success is built on our people. Guided by our core values of kindness, integrity, teamwork, and authentic hospitality, we foster a supportive and inspiring work environment where every team member has the opportunity to learn, grow, and build a rewarding long-term career. We invest in our people by providing quality accommodation, three daily meals, inclusive work environment, continuous training and development, and exciting career opportunities across our expanding portfolio of luxury hospitality brands.

If you are passionate about delivering exceptional service and aspire to be part of an ambitious team shaping the next chapter of luxury hospitality in Santorini, we would love to hear from you.

RMKA PC and RSTQ PC are equal opportunity employers. We are committed to creating a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.