IT Manager

Job Description: Job Purpose
Oversee and manage all IT operations across the hospital, ensuring secure, reliable, and well-integrated technology systems that support both medical and administrative functions.

Key Responsibilities

• Oversee and manage all IT operations within the hospital, including network infrastructure and systems.
• Implement and maintain secure and scalable hospital networking setups (LAN, WAN, WiFi, VPN).
• Lead the planning and rollout of hospital software systems.
• Ensure integration and smooth functioning of all medical and non-medical software.
• Provide technical support and troubleshooting for IT-related issues across all departments.
• Coordinate with vendors for hardware procurement, installation, and maintenance through Supply Chain.
• Monitor system performance and ensure uptime of critical hospital services.
• Implement cybersecurity measures and ensure data privacy and protection compliance.
• Maintain inventory of IT assets, licenses, and warranties.
• Train and support staff on new technologies, systems, and IT best practices.
• Develop and enforce IT policies, procedures, and disaster recovery plans.
• Supervise IT staff or outsourced service providers, if applicable.
• Ensure proper backup, storage, and recovery systems for medical records and critical data.
• Stay updated with healthcare technology trends and recommend necessary upgrades or innovations.
• Supervise server management and ensure proper system incorporation.
• Provide Softronic software and HR software support.
• Lead and supervise the CCTV camera section, ensuring proper surveillance of hospital premises.
• Manage the IT desk.
• Ensure proper integration of email and communication systems.
• Perform any other tasks as assigned by management.

Job Specification:

• IT leadership and team/vendor management.
• Network infrastructure design, security, and troubleshooting.
• Hospital software/HIS implementation and integration (e.g., Softronic, HR systems).
• Cybersecurity and data privacy/protection compliance.
• Server management, backup, and disaster recovery planning.
• CCTV and surveillance systems oversight.
• Budgeting, asset/license inventory management, and vendor coordination.
• Strong communication and cross-departmental collaboration.

Job Rewards and Benefits: Leaves,Medical