Assistant Store Manager - Columbus, OH

Purpose 

The Assistant Store Manager (ASM) ensures and creates an excellent shopping experience for customers; with a focus on servicing the customer, driving sales growth and profitability. They establish an engaging environment for all team members.  The ASM leads the retail store and ensures the store achieves and maintains the operational standards set forth by the company and the store manager. The ASM also trains, motivates, mentors, coaches, and develops store team members to ensure delivery of best-in-class store operations. The ASM ensures all store team members comply with all company policies and procedures, and city, state and federal requirements. 

Responsibilities 

Provides leadership, coaching and development to store team members in relation to their tasks, duties, role requirements and performance standards 

Creates a safe and positive store environment for both team members and customers 

Assists store manager with creating the weekly schedule for team members 

Leads the store in the store manager’s absence to include opening and closing the store 

Performs and/or coordinates building maintenance 

Takes genuine interest in the growth, development and success of team members through rigorous training, coaching, mentoring and development, and supports the Store Manager in progressive disciplinary actions as required 

Consistently and effectively communicates across all stakeholders, including but not limited to store team members, store managers and district managers 

Ensures the store is operated according to the operational standards set forth by the company and in a manner that maximizes sales, profitability and delivers a world class shopping experience 

Provides leadership that results in excellent daily store conditions to include, but not limited to, required daily produce/meat/center store department operations that fully adhere to company’s operational standards and programs, daily execution of Food Safety, other safety policies including power equipment operation and ensures excellent daily sanitation standards are achieved 

Responsible for key metrics of store operations, including sales, customer counts, labor productivity, and shrink 

Analyzes, understands, and utilizes operational/financial data to make appropriate business decisions when responsible for the store or alongside the store manager 

Responsible for merchandising program execution, all plan-o-grams, displays, price signs, shelf tags and loyalty programs 

Maintains a high standard of operation for customers which includes a full, fresh, clean and friendly place to shop  

Manages inventory levels to the specific metrics of the store to ensure quality, freshness, and effective rotation practices to meet company’s standards.   

Responsible for excellent perishable product offering and management, including in-stock positions, in-stock conditions, fresh standards met in all perishable departments and shrink exposure-  

Responsible for interpreting sales data and trends to maintain correct ordering and inventory procedures 

Responsible for the implementation of and compliance with all policies and procedures to include accounting procedures and practices, cash handling, inventory processes, loss prevention, payroll administration, sanitation, food safety, documentation, policy violations, administrative paperwork, etc.

Acquires food safety certification in accordance with company policies and city/state requirements

Always provides support to the store manager  

Performs other duties as assigned 

About You 

Must be 18 years of age or older 

High School diploma or equivalent 

Basic experience with electronic technology and communications 

Minimum of two (2) years of management experience  

Management/leadership experience supervising others along with previous experience in scheduling, merchandising; budgeting and expense control preferred 

Leadership and/or management training preferred 

Effective oral and written communications 

Excellent interpersonal and communication skills 

Ability to effectively manage multiple priorities and tasks 

Ability to effectively complete administrative paperwork in a timely manner 

Proficient in planning and analytical skills (comprehension of P&L, budget, and expense) 

Strong leadership and time management skills 

Bilingual an advantage in certain locations 

Must also be able to work in a fast-paced environment 

Physical Requirements 

Requires the ability to reach, bend, balance, lift and transport various objects weighing 20-50 pounds repeatedly throughout the shift; at times, product weight could be 50-80 pounds 

Requires the ability to push, pull, grasp, twist and use sawing motions for extended periods of time 

Regularly works in freezers, coolers, refrigerators, inside and outside of the store in all weather conditions and inside delivery trucks

Must have the ability to stand, walk and / or move about for extended periods of time 

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