Market Sales Trainer

Our associates celebrate lives. We celebrate our associates.

The Market Sales Trainer designs and coordinates sales training and works with our recruiter during hiring to ensure smooth onboarding.

This role cretaes and delivers SCI sales education materials that enhance sales skills and reinforce the selling process at the Lower Mainland combo locations.

You'll have the opportunity to facilitate and conduct interactive training sessions that practice and promote sales techniques, methods, technology, ethics, and skills. This work is done in tandem with Sr. Sales Director and recruiting using platforms, job fairs, media, community enagagement and networking.

60% Deliver Training

• Facilitate and deliver sales training curriculum in person and virtual. Administer and evaluate tests.
• Observe student sales skills and provide timely constructive feedback to develop sales skills
• Evaluate and document student performance against learning standards. Identify unsuccessful student’s performance; discuss evaluation and observations with Management.
• Using company programs in place to deliver training.
• Collaborate with location and sales management as well as Human Resources Learning & Development to identify development needs, resources, new product initiatives, and changes in the business.
• Develop sales curriculum and materials to educate sales skills, industry regulations, company processes, products, and proprietary software that results in a high performing sales force.
• Continually enhance and improve curriculum and materials. Network and collaborate with training colleagues to build best in class curriculum, materials, and delivery methods.

Administration

• Schedule training and coordinate or order required materials
• Update training in lead management system
• Additional responsibilities as requested or assigned

40% Recruiting

• Coordinates recruitment functions, including job and career fairs as required.
• Uses various resources to source qualified diverse candidates, including the internet, intranet, media, schools, community recruitment, networking, etc.
• Screens candidates, using telephone screens, interviews, assessment tools, etc.
• Onboarding sales staff in Western Canada
• Work with our in-house recruiters

Education & Licenses (Preferred)

• Bachelor’s degree in Human Resources, Adult Education, or related discipline
• At least two (2) year experience developing and conducting sales trainings
• At least two (2) year consumer sales experience in the funeral industry or similar industry.
• Knowledge of adult training concepts and practices to effectively impart knowledge or skills
• Prior experience evaluating skill level and effectively coaching and providing constructive feedback
• Prior experience facilitating training in a classroom setting

Skills & Abilities

• Ability to work with diverse groups with varying levels of ability and skills
• Work Process and task oriented, motivated to keep projects moving ahead by removing obstacles and exploring alternatives
• Applies best practices in documenting business requirements in an iterative way, particularly using agile methodologies
• Must have a positive attitude, a drive to continually advance your understanding of the industry and business, and is highly self-motivated
• Working Conditions
• Works productively with minimal supervision; achieves targets set by Sr. Sales Director; achieves work objectives in a timely manner

Environment

• Work is primarily indoors; professional attire required at the required location in Burnaby, BC

Postures

• Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings

Physical Demands

• Physical effort requiring carrying training materials and equipment, manual dexterity for computer and phone usage

Hours

• May work beyond standard hours or schedule as business needs arise

Travel

• Must have a reliable personal vehicle
• You pay for gas + all car-related costs for local travel
• Frequently driving around the Lower Mainland
• Some overnight travel required

Compensation

• $34 - $36 hourly rate and an incentive plan to be discussed in the interview
• Medical, dental and AD&D insurance benefits
• Participate in company RRSP matching and deferred profit sharing plan
• 2 weeks vacation

Postal Code: V5G 3M1Category (Portal Searching): SalesJob Location: CA-BC - Burnaby